T-Mobile USA, Inc.
Mobile Associate - Retail Sales
Williamston, North Carolina, USA · Part-time
Sponsorship not specifiedDetected 9 hours ago
SalesCustomer SupportCommunicationProblem Solving
About the role
- That's how we're UNSTOPPABLE for our employees!
- Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay.
- Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year.
Responsibilities
- Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
- We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
- This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment.
Requirements
- Travel Required (Yes/No): No
- Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
- Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
Nice to have
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment. (Preferred)
- Hourly Base Pay: $19.50, plus $5.00 per hour training pay.
Skills
- Change Agility (Required)
- Communication (Required)
- Customer Problem Solving (Required)
- Customer Service (Required)
- Engaging People (Required)
- Multitasking (Required)
- Sales (Required)
- Teamwork Orientation (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Compensation
- $19.50, plus $5.00 per hour training pay.
- Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay.
- Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year.
- All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.
- And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
- All team members receive a competitive base salary and compensation package - this is Total Rewards.
Benefits
- Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
- Education and Work Experience:
- At T-Mobile, our benefits exemplify the spirit of One Team, Together!
- A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.
- Full and part-time employees have access to the same benefits when eligible.
- We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
- To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
- As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities!
- Our Total Rewards Package ensures that employees get the same big love we give our customers.
Company info
- And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
Equal opportunity
- T-Mobile USA, Inc. is an Equal Opportunity Employer.
- Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Visa & Work Authorization
- Legally authorized to work in the United States
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This listing is sourced directly from T-Mobile USA, Inc.'s careers page and normalized into a canonical job model.