purplebrand
Client Advisor - Part-Time
New York, New York · Part-time
Sponsorship not specifiedDetected 20 days ago
CRMInventory ManagementShopifyLeadershipCommunication
About the role
- Purple Brand is seeking an energetic, style-driven Client Advisor to join our SoHo Flagship team.
- Sales & Client Experience Achieve and exceed individual sales goals and key performance indicators (KPIs), including Sales Volume, Units Per Transaction (UPT), Average Transaction Value (ATV), and Client Acquisition.
- Demonstrate deep product knowledge across denim, ready-to-wear, footwear, and accessories while effectively communicating the craftsmanship, innovation, and storytelling behind the collection.
Responsibilities
- Deliver a best-in-class client experience through personalized service, styling expertise, and relationship building.
- Create meaningful connections with clients both in-store and through phone, text, email, and social outreach.
- Develop and maintain a robust local and international client book, with a focus on long-term relationship building and repeat business.
- Maintain an elevated sales floor environment that reflects the standards of a luxury retail experience.
- Support visual merchandising, floor moves, replenishment, and merchandising initiatives in partnership with store leadership.
- Support packaging, gift wrapping, and client fulfillment requests with attention to detail.
- Partner closely with store leadership and corporate teams to resolve client concerns and support business objectives.
Requirements
- Minimum of 2 years of experience in luxury, contemporary, premium, or fashion-focused retail sales.
- Proven track record of achieving and exceeding individual sales goals and performance metrics.
- Ability to thrive in a fast-paced, dynamic retail environment.
- Ability to stand for extended periods and lift up to 30 pounds when necessary.
- Strong clienteling skills with the ability to build, maintain, and grow a loyal client base.
- Passion for fashion, luxury, culture, and emerging trends.
- Exceptional communication, organizational, and follow-up skills.
- Results-driven with a high level of motivation, professionalism, and accountability.
- Comfortable utilizing clienteling tools, CRM platforms, and digital communication channels to drive business.
- Flexible availability including evenings, weekends, and holidays.
- About Purple Brand
- Founded in 2017, Purple Brand was built on the belief that luxury fashion should be both elevated and wearable. Renowned for its industry-leading denim, innovative washes, and contemporary silhouettes, the brand merges luxury craftsmanship with streetwear sensibility to create a modern uniform for a global community of creators, athletes, artists, and cultural tastemakers.
- With a growing international presence and flagship locations in key markets, Purple Brand continues to push the boundaries of contemporary fashion while remaining rooted in quality, authenticity, and innovation.
Nice to have
- Experience with Shopify POS and retail technology platforms is preferred.
Compensation
- Competitive Base Pay + Commission Eligibility
Benefits
- Assist with shipment processing, inventory management, cycle counts, and stock organization.
Equal opportunity
- Equal Opportunity Employer and is committed to fostering an inclusive workplace where creativity, individuality, and diverse perspectives are celebrated.
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