C.H. Robinson

Customer Success Manager

Eden Prairie, MN United States of America

Sponsorship not specified$56k-$122kDetected 13 days ago

Account ManagementOutbound SalesSupply ChainLogisticsCustomer SuccessCommunicationCollaborationProblem Solving

About the role

In this role, you will engage with peers on-site four days a week, igniting creativity and driving impactful results.
With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.
If this sounds like you - and we have captured your attention - apply today as we would like to hear more about you and your experiences!

Serve as an escalation point for vendor, shipment, or operational issues and drive timely resolution
Partner cross-functionally with vendors, transportation teams, warehouses, and account teams
Support pricing, margin protection, and cost-to-serve improvements
Identify opportunities to optimize processes, improve efficiency, and standardize workflows
C.H. Robinson is seeking Customer Success Managers to support the continued growth and scalability of our Redistribution (Redi) business.
This role sits at the intersection of Operations, Sales, Transportation, and Account Management, ensuring solutions are operationally feasible, commercially aligned, and designed to scale.
Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong.
Plus a broad range of career development, networking, and team-building opportunities
Transportation & Redistribution Strategy - focused on transportation design, pricing alignment, network feasibility, and scalability

3-4 years of experience in Account Management, Customer Success, within a supply chain, logistics, or operations environment
Experience in food distribution, warehouse operations, or similar high-volume supply chain environments
Strong problem-solving skills with the ability to make decisions with limited information
Proven ability to work cross-functionally and influence without direct authority
Ability to balance detailed operational execution with broader strategic thinking
Ability to operate in a fast-paced, ambiguous environment and manage multiple priorities simultaneously
Strong communication skills with internal and external stakeholders
High level of ownership, accountability, and initiative
Comfortable working with systems, data, and evolving technologies including AI

$56,430.40 - $121,513.60
The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.
Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training.
details listed in this posting reflect the base pay only and do not include additional variable compensation.

Three medical plans which include
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps.
Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE\Disabled\Veteran
Benefits
Your Health, Wealth and Self

This listing is sourced directly from C.H. Robinson's careers page and normalized into a canonical job model.