Taptap Send
Growth Manager Africa
New York
Sponsorship not specifiedDetected 12 days ago
SparkCRMBusiness DevelopmentResearchCommunication
About the role
- Your role will be to boost the growth of TTS in the US-Africa corridor.
- Reporting to the Head of Africa, you'll combine great sales and marketing prowess with a data-driven test-and-learn mindset.
- You'll be a creative thinker who is always looking for ways to hack growth.
Responsibilities
- Build trust-based relationships with African diaspora communities through in-person and online communications
- Initiate, negotiate and build partnerships with community associations and organizations representing African diaspora groups
- Source and lead community ambassadors, champions and influencers across African diaspora networks
- Manage agencies for Paid, Creatives, and Events
- Optimize Operations with help from Product, Ops, Eng and Support teams
- Deep dive into customer pain points by corridor and work with the different teams as well as the Africa Corridor Lead to solve them
Requirements
- 4-5 years of experience in a high-growth environment such as startups, marketing, or fintechs
- Experience with organic and inorganic marketing activities
- Strong interpersonal and communication skills, with the ability to engage authentically across diverse African communities
- Resourceful with the ability to get things done - doing "more" with "less"
Nice to have
- Having contacts with African influencers and celebrities in the US is a plus
- Fluency in English
- proficiency in African languages is a strong plus
Company info
- We're building the world's leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
- Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
- We're growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
- Here's a little more:
- Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors.
- We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached.
- The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
- Manage customers' CRM, segmented by corridor and community
- Dedicate part of your time to call customers and respond to messages/comments across our owned media channels
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