Alasco

Working Student - Customer Enablement & Support (m/f/d)

münchen, DE

Sponsorship not specifiedDetected 2 days ago

HubSpotCRMCustomer SuccessZendesk

About the role

The team works where real estate finance, construction processes and AI meet.
This includes AI-supported Help Center content, onboarding materials, and workflows that reduce recurring manual work.
You should bring practical curiosity about AI and automation.

Support AI agent maintenance: Work with existing agents, for example for onboarding slides and support responses.
Prepare customer materials: Set up demo projects, create onboarding slides, and support other customer-facing work across Customer Enablement and Go-to-Market teams.
Work with existing agents, for example for onboarding slides and support responses.
Set up demo projects, create onboarding slides, and support other customer-facing work across Customer Enablement and Go-to-Market teams.
You have tried AI or automation tools in practice, for example by building a workflow, testing prompts, or creating a small agent.
Nice to have You have used automation, CRM, or support tools such as Make, Zapier, Langdock, HubSpot, Zendesk, or similar tools.
Early exposure to customer onboardings, support calls, and agent improvements.
Alasco is building the leading AI Platform for Real Estate, purpose-built for an era in which AI fundamentally reshapes how decisions are made.

Must-haves You are enrolled at a university or university of applied sciences.
You can walk us through what you did and what you would improve next time.
Maybe you have built a small workflow, tested an agent, or improved a prompt setup.

You have studied or worked with business, real estate, construction, or finance topics.
Access to the AI tools we use in daily work, including Langdock and Claude.
During exam periods, working around 10 hours per week is possible.
About Alasco Real estate is one of the world's largest, most capital-intensive - and least digitized - industries.
We're changing that.
If you want to work where technological possibility has a direct seat at the decision-making table, this is your place.
And we're just getting started.
And if you do not meet every point 100%, apply anyway.

Your field of study is less important than your approach to learning and problem-solving.
You are comfortable learning new tools and working with colleagues from Customer Enablement, Sales, Customer Success, and Account Management.
What we offer €500 learning & development budget per year + 1 dedicated L&D day Up to 4 weeks workation per year Navit or Wellpass subsidy (€40/month): Your choice of mobility or wellness Regular company and team events.
Flexible hours that fit your university schedule.
We welcome applications from all people, regardless of gender, origin, religion, age, sexual orientation, or disability.

What we're looking for Must-haves You are enrolled at a university or university of applied sciences.
You will review customer-facing content and sometimes communicate with German-speaking B2B customers in the construction industry, where precise wording matters.
This can help you understand our customers' day-to-day work more quickly.
You will see how your work is used in the team and with customers.
We ship AI and software that is already in production today - making investment and construction decisions measurably better for our customers.

This listing is sourced directly from Alasco's careers page and normalized into a canonical job model.