Kin Community

Kin Community

Director, State Management

Remote (United States) · Director · Full-time

Sponsorship not specifiedDetected 22 days ago
RESTCustomer SupportAPI TestingAR/VRLeadershipProblem SolvingActuarial Science

About the role

  • Define and continuously refine pricing strategies and risk frameworks for eastern states, translating complex data into actionable decisions that strengthen competitive positioning
  • Present pricing and risk insights to executive leadership and regulatory bodies, clearly articulating trade-offs and strategic recommendations with confidence

Responsibilities

  • Own end-to-end P&L for the eastern region, driving rate strategy, loss ratio targets, and expense management to deliver sustainable profitability
  • Lead, develop, and set clear performance expectations for a team of two state managers, ensuring consistent, high-quality execution across the region
  • Build and maintain regional dashboards and risk KPIs that give leadership real-time visibility into portfolio performance
  • Drive a continuous state optimization discipline across the eastern region - treating profitability, growth, and competitive positioning as always-in-progress workstreams rather than periodic initiatives
  • Lead cross-functional problem solving on complex regional challenges, bringing together pricing, actuarial, product, and operations to drive aligned outcomes

Requirements

  • Please only apply if you are able to live and work full-time in one of the states listed above.
  • Applicants must be able to live and work full-time in Ontario to be considered.

Skills

  • Apply AI and data tools to surface emerging risk patterns, improve pricing accuracy, and sharpen the team's analytical output

Compensation

  • Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level

Benefits

  • Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
  • Multiple medical plan options, plus dental and vision coverage
  • Company-funded HSA contributions (based on medical plan selection)
  • Company-paid life insurance and short-term disability
  • A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
  • Access to mental health support and confidential counseling resources
  • Flexible PTO for exempt employees (most employees take 15-20 days per year), plus 8 company-observed holidays
  • Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
  • Professional development budgets for certifications, conferences, and learning available, subject to management approval

Company info

  • Kin makes life simpler, more affordable, and better for homeowners - especially in the places where climate risks, rising costs, and outdated systems make it hardest. We start with smarter homeowners insurance and expand to everything homeowners need to thrive.
  • Using data, technology, and thoughtful human support, we're building products that are clear, fair, and help homeowners feel confident - so homeowners aren't left behind when they need help most.
  • Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 14 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including:
  • Built In Chicago's Best Places to Work, Midsize Companies (2021-2026)
  • Kin makes life simpler, more affordable, and better for homeowners - especially in the places where climate risks, rising costs, and outdated systems make it hardest.
  • We start with smarter homeowners insurance and expand to everything homeowners need to thrive.
  • Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states.
  • We serve customers in 14 states (and counting).
  • Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including:
  • Forbes' America's Best Startup Employers (2026)
  • Inc. 5000 Fastest-Growing Private Companies
  • Forbes' Fintech 50 (2023-2026)
  • Great Places to Work Certified (2024-2026)
  • Most importantly, we're building Kin to be a place where people do meaningful work with real impact - for our customers, our communities, and each other.
  • We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings.
  • To learn more about how we work and what we're building, visit kin.com http://kin.com and see how we work https://www.linkedin.com/company/kin-insurance/life/kin/.
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