Ping Identity

Practice Director, Professional Services

USA - Remote · Director

Sponsorship not specified$148k-$175kDetected 46 days ago

Cloud PlatformsLeadershipCollaborationMentoring

About the role

It's something that inspires our company.
People don't come here to join a culture that's built on digital freedom.
One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

Build strong relationships with regional Sales leadership to drive alignment between sales and services strategy.
Actively engage in pre-sales activities to position services value, scope engagements, and drive PS bookings.
Lead the creation of services proposals, SoWs, and staffing strategies to support complex enterprise deals.
Partner Execution & Co-Delivery
Execute a "Partner First" strategy by developing strong delivery models and operational interlocks with strategic partners.
Ensure high standards in partner-led engagements through onboarding, certification, delivery oversight, and quality assurance.
Own successful delivery of all professional services engagements across the Americas, meeting utilization, margin, and CSAT targets.
Drive scalable, repeatable delivery models that ensure quality outcomes and mitigate delivery risk.
Lead regional participation in global programs (e.g., CX Accelerate, AI automation, onboarding initiatives).
Manage, mentor, and inspire a diverse team of delivery managers, project leaders, consultants, and solution principals.

Proven ability to build strong sales partnerships and drive PS revenue in a pre-sales capacity.

Your team is engaged, growing, and high-performing, with clear paths for development.
10+ years of experience in Professional Services, with at least 5 years in a senior leadership role in software or cloud delivery.
Demonstrated experience with partner ecosystems and delivering outcomes in co-delivery models.
Track record of managing delivery organizations with measurable improvements in margin, utilization, and CSAT.
Skilled in navigating complex client environments and executive-level stakeholder management.
Strong people leadership and organizational development skills.
Experience with identity and access management (IAM), cybersecurity, or cloud platforms preferred.
Ability to travel within the Americas up to 30%.

$148,000 - $175,000 + variable pay
In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above.
Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

We believe in and facilitate a flexible, collaborative work environment.
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together.
Commuter Offset (Specific locations)

A company culture that empowers you to do your best work.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives
You're seen as a trusted partner by both Sales and Customers, influencing large strategic deals.

This listing is sourced directly from Ping Identity's careers page and normalized into a canonical job model.