Ping Identity

Ping Identity

Practice Director, Professional Services

USA - Remote · Director

Sponsorship not specified$148k-$175kDetected 139 days ago
Cloud PlatformsLeadershipCollaborationMentoring

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odds of building a lasting career here

59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 4 green-card filings in this occupation, 100% were for a worker who already held the job.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • It's something that inspires our company.
  • People don't come here to join a culture that's built on digital freedom.
  • One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

Responsibilities

  • Build strong relationships with regional Sales leadership to drive alignment between sales and services strategy.
  • Actively engage in pre-sales activities to position services value, scope engagements, and drive PS bookings.
  • Lead the creation of services proposals, SoWs, and staffing strategies to support complex enterprise deals.
  • Partner Execution & Co-Delivery
  • Execute a "Partner First" strategy by developing strong delivery models and operational interlocks with strategic partners.
  • Ensure high standards in partner-led engagements through onboarding, certification, delivery oversight, and quality assurance.
  • Own successful delivery of all professional services engagements across the Americas, meeting utilization, margin, and CSAT targets.
  • Drive scalable, repeatable delivery models that ensure quality outcomes and mitigate delivery risk.
  • Lead regional participation in global programs (e.g., CX Accelerate, AI automation, onboarding initiatives).
  • Manage, mentor, and inspire a diverse team of delivery managers, project leaders, consultants, and solution principals.

Requirements

  • Ability to travel within the Americas up to 30%.
  • Proven ability to build strong sales partnerships and drive PS revenue in a pre-sales capacity.
  • Skilled in navigating complex client environments and executive-level stakeholder management.
  • Strong people leadership and organizational development skills.
  • Experience with identity and access management (IAM), cybersecurity, or cloud platforms preferred.
  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives

Nice to have

  • Contribute to pipeline growth and services attach through thought leadership, GTM planning, and enablement.
  • Champion the career development of team members through clear growth paths, coaching, and performance management.
  • Your team is engaged, growing, and high-performing, with clear paths for development.
  • 10+ years of experience in Professional Services, with at least 5 years in a senior leadership role in software or cloud delivery.
  • Demonstrated experience with partner ecosystems and delivering outcomes in co-delivery models.
  • Track record of managing delivery organizations with measurable improvements in margin, utilization, and CSAT.

Compensation

  • $148,000 - $175,000 + variable pay
  • In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above.
  • Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Benefits

  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together.
  • Collaborate with Product and CX teams to continuously enhance the health score, onboarding experience, and partner performance metrics.
  • Commuter Offset (Specific locations)

Company info

  • About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise.
  • And it's not just something we provide our customers.
  • While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture.
  • You're seen as a trusted partner by both Sales and Customers, influencing large strategic deals.

Equal opportunity

  • We are an Equal Opportunity/Affirmative Action employer.
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This listing is sourced directly from Ping Identity's careers page and normalized into a canonical job model.