ThrasherGroup
Customer Engagement Specialist
Omaha, NE · Contract
Sponsorship not specifiedDetected 5 days ago
Outbound SalesCommunication
About the role
- Since 1975, we have been committed to exceptional customer service.
- We foster a work environment where employees feel valued and passionate while also creating opportunities for growth.
- We need strong individuals like you to help us set new standards and make a meaningful impact.
Responsibilities
- As a Customer Engagement Specialist, you'll have the opportunity to elevate customer experiences while playing a vital role in ensuring efficient and effective customer support.
- Strive to meet or exceed your metrics for converting leads into scheduled appointments, while also focusing on appointment retention.
- Collaborate effectively to ensure smooth communication and provide a personal touch with our homeowners.
Requirements
- What You Offer Must be at least 18 Pre-employment screening includes, but isn't limited to, a felony/misdemeanor background check Minimum of 1-2 years of customer service experience
Benefits
- We reserve the right to verify employment history, education, and any other information relevant to the hiring decision.
Company info
- Job Duties: How You Win Everyday Take inbound and make outbound calls to assist our customers in scheduling a free appointment with one of our experts.
- At Thrasher, we believe that fulfilling work leads to a fulfilling life.
- We are a family-owned residential construction company specializing in waterproofing, foundations, and concrete repair.
- Our ambitious nature drives our mission to deliver a "WOW" experience and challenge the status quo.
- How You Win Everyday Take inbound and make outbound calls to assist our customers in scheduling a free appointment with one of our experts.
Apply directly at ThrasherGroup →Create a free account for alerts like thisView ThrasherGroup immigration profile
This listing is sourced directly from ThrasherGroup's careers page and normalized into a canonical job model.