Lab37
Program Manager
Warrendale, PA · Full-time
Sponsorship not specified$122k-$154kDetected 5 days ago
LogisticsCadenceRoboticsHardware DesignLeadershipCommunicationFood Science
About the role
- This role is responsible for turning product and business priorities into credible plans, clear milestones, launch readiness, and measurable learning from pilots and the field.
- Why join us - Demand for online food delivery is growing really fast!
- What else you need to know This role is based in our Warrendale office.
Responsibilities
- Drive cross-functional programs: Own execution for assigned robot, software, pilot, deployment, manufacturing, or operational programs from planning through launch and post-launch iteration.
- Maintain roadmap visibility: Contribute to the org-wide roadmap by keeping timelines, workstreams, risks, blockers, and dependencies current across Product, Engineering, Manufacturing, Operations, Deployment, Support, Data, and Finance.
- Manage program cadence: Run effective working sessions, program reviews, launch readiness reviews, pilot reviews, escalation reviews, and postmortems that produce clear decisions, owners, and follow-through.
- Support pilot operations: Help plan and manage internal and external customer pilots, including pilot scope, operating cadence, metric reporting, issue tracking, customer/internal feedback, engineering follow-through, and post-pilot recommendations.
- Coordinate technical dependencies: Partner with Hardware Engineering, Software Engineering, Manufacturing, and Operations to manage integration risks, hardware/software dependencies, V&V inputs, reliability improvements, release readiness, and field issues.
- Support technical escalation and field feedback loops: Ensure pilot, field, support, and development-system issues are captured, classified, routed, escalated, resolved, and reviewed
- Build lightweight operating systems: Improve how teams plan, communicate, track readiness, measure progress, and learn from the field without creating unnecessary process or duplicative reporting.
- Communicate clearly: Synthesize complex technical and operational issues into concise updates, risk summaries, decision documents, and leadership communications.
- Experience driving complex cross-functional programs involving hardware, software, manufacturing, operations, deployment, support, or fielded technical systems.
- Support technical escalation and field feedback loops: Ensure pilot, field, support, and development-system issues are captured, classified, routed, escalated, resolved, and reviewed; help translate recurring patterns into product and engineering priorities.
Requirements
- 3+ years of experience in program management, technical program management, product operations, engineering program management, product management, operations, or a related cross-functional execution role.
- Demonstrated ability to bring structure to ambiguous programs without slowing teams down or adding unnecessary bureaucracy.
- Experience in robotics, automation, hardware/software products, food technology, restaurant technology, manufacturing systems, logistics, connected devices, or other operationally complex environments.
- Experience with pilot programs, customer deployments, production launches, field operations, or support escalation processes.
- Familiarity with V&V, reliability testing, manufacturing readiness, product acceptance, release management, certification, or launch readiness processes.
- Experience operating in early-stage or high-growth environments where processes need to be built pragmatically from first principles.
- In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
Compensation
- The base salary range for this role is $122,000 - $153,500 per year.
Benefits
- Base salary is just one part of your total rewards package.
- You may also be eligible for equity awards and an annual performance-based bonus.
- Benefits Summary (USA Full-Time Exempt Employees):
- Medical, dental, and vision insurance (multiple plans, incl.
- Company-paid life and disability insurance (short- and long-term).
Company info
- Lab37 Robotics, is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients.
- Job Description
- Drive cross-functional execution for Lab37's robot, software, manufacturing, operations, pilot, and deployment initiatives. This role is responsible for turning product and business priorities into credible plans, clear milestones, launch readiness, and measurable learning from pilots and the field. You will work across Product, Engineering, Manufacturing, Operations, Deployment, Support, Data, and Finance to keep complex programs moving with clarity, accountability, and appropriate rigor.
- Lab37 Robotics, is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production.
- Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction.
- We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients.
- Drive cross-functional execution for Lab37's robot, software, manufacturing, operations, pilot, and deployment initiatives.
- You will work across Product, Engineering, Manufacturing, Operations, Deployment, Support, Data, and Finance to keep complex programs moving with clarity, accountability, and appropriate rigor.
- What we are looking for
- Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.
This listing is sourced directly from Lab37's careers page and normalized into a canonical job model.