deltagroup

deltagroup

Field Operations Manager

Buford, Georgia, United States

Sponsorship not specified$20k-$30kDetected 11 hours ago
Operations ManagementInventory ManagementPerformance ManagementLeadershipCommunicationCollaborationProblem SolvingMentoringAdaptabilityMicrosoft OfficeMicrosoft Teams

> stay_score

odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.

Lottery odds assume a STEM candidate.

Personalize to your clock →

> community_outcomes

No reports yet — be the first to help the next applicant.

About the role

  • This role oversees daily field operations, technician performance, deployment quality, safety compliance, fleet and inventory management, reporting, and administrative functions to ensure efficient, high-quality service delivery.
  • The ideal candidate is an organized, proactive leader who excels at coaching employees, managing competing priorities, analyzing operational data, and fostering accountability in a fast-paced environment.
  • Coordinate communication across multiple departments to ensure timely service delivery.

Responsibilities

  • Supervise, coach, and develop field staff: Partner with the Field Technician Lead to recruit, interview, hire, onboard, train, coach, and evaluate employees.
  • Conduct performance reviews, provide ongoing feedback, and support employee development while maintaining accountability for performance expectations.
  • Monitor operational performance: Review daily field activities, technician productivity, KPIs, quality metrics, and operational dashboards to identify trends, improve efficiency, and maintain high-quality service standards.
  • Resolve operational issues: Identify deployment challenges, troubleshoot field issues, collaborate with internal teams, and communicate operational updates, delays, and escalations to ensure timely resolution.
  • Oversee equipment, inventory, and fleet operations: Manage camera systems, field equipment, inventory, and department vehicles to ensure assets remain properly maintained, compliant, available, and operational.
  • Monitor GPS/telematics data to support driver safety and fleet efficiency.
  • Support operational planning: Review referral viability and deployment feasibility, assist with resource planning, monitor operating expenses, and identify opportunities for process improvements and cost savings.
  • Prepare reporting and leadership updates: Develop weekly, monthly, and quarterly operational reports, provide insights on technician performance, safety, inventory, fleet operations, staffing, and recommend improvements that enhance operational effectiveness.
  • Resolve operational issues: Identify deployment challenges, troubleshoot field issues, and collaborate with internal teams to resolve operational concerns efficiently.
  • Ensure timely communication, accurate documentation, and video upload follow-through while monitoring compliance with company policies, safety standards, and Standard Operating Procedures (SOPs) to maintain consistent, high-quality service delivery.

Requirements

  • Experience analyzing operational metrics, KPIs, and performance data.
  • Ability to prioritize multiple projects in a fast-paced environment.
  • Proficiency with Microsoft Office Suite, Microsoft Teams, scheduling software, expense management systems, and other business applications.

Nice to have

  • Three (3) or more years of management experience in investigations, surveillance, field operations, or a related industry.
  • Experience managing fleet operations and inventory.
  • Experience implementing operational process improvements.
  • Experience using GPS tracking systems, telematics platforms, or other field technology solutions.
  • Skills and Competencies
  • Coaching & Employee Development
  • Analytical Thinking
  • Organization & Prioritization

Compensation

  • $55,000-$75,000
  • Annual salary:

Benefits

  • We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including:
  • Medical, dental, and vision insurance
  • Short-term disability (STD) and long-term disability (LTD)
  • Accident, hospital indemnity, whole life, and term life insurance options
  • 401(k) retirement plan (eligible after 90 days)
  • Generous paid time off (PTO)
  • Sick Leave and Bereavement Leave
  • Paid Parental Leave

Equal opportunity

  • Delta Group is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.
Apply directly at deltagroup →Create a free account for alerts like thisView deltagroup immigration profile

This listing is sourced directly from deltagroup's careers page and normalized into a canonical job model.