Unisys
Deskside Support Engineer - Hershey PA
Hershey, PA, United States of America · Senior
Sponsorship not specifiedDetected 29 days ago
ExpressDNSCiscoSD-WANNetwork MonitoringCommunicationAdaptability
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odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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Files H-1B transfers
4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.
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About the role
- WORK ENVIRONMENT This is a fully onsite role based primarily at the client's Hershey, PA headquarters.
- Occasional off-hours availability may be needed during outages or planned maintenance windows. #LI-MT1 This role may require access to export-controlled commodities and technology.
- This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
Responsibilities
- Provide L2 network support for SD-WAN, LAN, Wireless APs, and Cisco/Arista switches across HQ, branch offices, and manufacturing plant sites.
- Perform basic configuration tasks on Cisco and Arista switches - VLANs, port settings, spanning tree, and trunk/access port adjustments.
- Support and maintain Wireless Access Points - managing connectivity, signal issues, AP reboots, and coordination with wireless controllers.
- Assist with SD-WAN edge device support - basic troubleshooting of WAN links, failover validation, and escalating complex issues to L3 or vendor support.
- Maintain accurate documentation of network issues, changes, and site-specific configurations.
- Support onboarding of new network hardware at plant/office expansions under L3 guidance.
- 6 - 8 years of hands-on network support experience in a corporate or manufacturing environment.
- This is a support-focused role - you will troubleshoot and resolve network issues, assist in minor configurations, and ensure smooth connectivity across all sites.
Requirements
- Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Nice to have
- Cisco CCNA certification or equivalent knowledge (preferred but not required).
- Prior experience working in a manufacturing or industrial network environment.
- Basic familiarity with network monitoring tools (PRTG, SolarWinds, Meraki Dashboard, or similar).
- Exposure to OT/IT network environments or plant floor networking is a plus.
- Reliable and proactive - someone who follows through on open tickets and doesn't let issues linger.
- A team player who communicates clearly and escalates when needed - no lone wolf troubleshooting.
- Adaptable to shifting priorities in a fast-moving manufacturing environment.
- Candidates must be comfortable working in both office settings and light industrial/plant floor environments.
Benefits
- Monitor network health using available tools and respond promptly to alerts or outages affecting production or office environments.
Company info
- Regular travel to nearby office locations and manufacturing plants is expected as part of the role.
- We are looking for a hands-on L2 Network Support Engineer to support our client's network infrastructure across their Hershey, PA headquarters, nearby offices, and manufacturing plant locations.
Equal opportunity
- US job seekers can find more information about Unisys' EEO commitment here.
Visa & Work Authorization
- export control regulations, applicant should be eligible for any required authorizations from the U
This listing is sourced directly from Unisys's careers page and normalized into a canonical job model.