OpenAI
Market Research Lead, ChatGPT
San Francisco · Senior · Contract
Sponsorship not specifiedDetected 7 days ago
Data AnalysisStatisticsBrand StrategyResearchLeadershipMentoring
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odds of building a lasting career here
42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- You will anticipate emerging business questions, bring structure to ambiguous challenges, and translate research into recommendations that influence senior leadership.
- Set research strategy, priorities, and goals for a major business area, aligning the research agenda with critical decisions and anticipating future needs.
- Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence.
Responsibilities
- Independently define, prioritize, and lead multiple complex quantitative and qualitative research workstreams, balancing business impact, rigor, speed, and resources.
- Serve as a strategic partner to brand, product marketing, creative, product, and other teams, helping shape business strategy and goals through insights.
- Connect primary research with behavioral data and other evidence, partnering with analytics colleagues to build a holistic understanding of our audiences.
- Set technical and quality standards for research design, execution, analysis, and interpretation, including work delivered by agencies and vendors.
- Develop reusable frameworks and foundational research that strengthen the team's ability to answer complex questions over time.
- Strong judgment in ambiguous situations, including identifying the right questions, prioritizing competing needs, and choosing methods that support consequential decisions.
- Hands-on expertise across the full research lifecycle, including instrument design, sampling, weighting, statistical analysis, and reporting.
Requirements
- 12+ years of experience in mixed-method market research and data analysis, with deep expertise in quantitative and qualitative methods.
- Proficiency with statistical analysis and survey programming.
- You might thrive in this role if you have:
Company info
- We develop strategies that drive awareness, engagement, and usage of OpenAI's products and platform, helping people and businesses understand and realize the value of AI.
- The Marketing Insights & Analytics team develops a deep understanding of markets, audiences, behaviors, attitudes, and needs to inform marketing, product, and business decisions.
- We partner across OpenAI to build foundational audience understanding, shape marketing strategy, inform thought leadership, and measure performance.
This listing is sourced directly from OpenAI's careers page and normalized into a canonical job model.