ePlus Technology
Lead Program Manager
San Ramon, CA
Sponsorship not specifiedDetected 2 days ago
SalesAccount ManagementCustomer SupportLeadershipCommunicationPublic Speaking
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- As a Technical Account/Program Manager, you will serve as a customer-oriented technical liaison between the pre-sales engineering, sales team, and the customer's technical stakeholders.
- The TAM will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the ePlus targeted product and service solutions that best meet those needs.
- You will have the opportunity to work with our Principal Architects, Engineers, and Consultants, to understand our clients' needs and craft sustainable IT roadmaps to get them there.
Responsibilities
- Develop rapport with technical stakeholders (architects, lead engineers, managers) to expand relationships with other technical stakeholders and learn about new or potential opportunities for ePlus technologies
- Facilitate technical scoping/reviews assisting presales engineers and SME's to develop Statements of Work (SOW)
- Knowledge of license and subscription selling models for both ePlus and our partners and the services associated with long-term engagement and customer support
Requirements
- Must be able to maintain planning and organization across multiple complex projects
Company info
- Engage internal pre-sales engineering team to identify and map new opportunities at specific customers, facilitate issue resolution discussion and help expedite the solution while providing frequent updates to Account Management and Engineering teams
- At assigned accounts act as the primary interface and trusted advisor with Enterprise Account Executives, Customer Executives and IT professionals working with a team of Solution Architects to scope and price strategic solutions and initiatives with our customers that lead to successful business outcomes
- Co-present project plans and Level of Effort to customers, guiding technical resources when engaging customer and aligning efforts to meet the customer program requirements
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This listing is sourced directly from ePlus Technology's careers page and normalized into a canonical job model.