Hub International Insurance
Account Executive, Employee Benefits
Sacramento, CA
Sponsorship not specified$80k-$125kDetected 5 days ago
AccessibilitySalesAccount ManagementFinancial AnalysisAuditingCommunicationProblem SolvingCritical ThinkingPublic SpeakingMicrosoft Office
About the role
- Alongside the Producer, the Account Executive is responsible for the development and implementation of the client's multi-year strategic plan.
- Acts as liaison between the administrator of the employer group and the insurance carriers.
- Acquires understanding of clients' business and insurance objectives and critically analyzes and compares insurance plans to determine suitability.
Responsibilities
- Establishes and maintain strong business relationships with clients and insurance carriers.
- Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data
- Develops and communicates strategy for Market Analysis, analyzes Market Analysis results, reports to carrier partners/vendors and negotiates with carriers throughout the market analysis process.
- Leads implementation of new and renewal plans or programs.
- Leads resolution of escalated complex service issues between clients and insurance carriers that require policy interpretation and experience-based judgment to resolve.
- Maintains regular interactions with clients to develop client relationship as well as advise of new product and service offerings and obtain feedback on performance
- Manages the enrollment process, meets with client and/or employees, completes employer group application. Follows up with carrier on additional information needed and manages the implementation and maintenance of online enrollment systems.
- Ability to develop and maintain strong client relationships; work effectively with insurance and service vendors to gain cooperation in meeting clients' needs.
- Ability to effectively work with a team and coach others in developing their skills and abilities.
Requirements
- knowledge of related legislation such as ACA, COBRA and HIPAA.
- Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.
- Ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately.
- 5+ years of related benefit insurance industry experience (brokage preferred) or equivalent combination of education & experience
- Life & Health insurance License
- Experience in managing wellness programs within large accounts preferred
- Strong knowledge of employee benefits products and services and how they are delivered to clients
- Problem Solving: Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
Nice to have
- High School Diploma / GED
- college degree strongly preferred
- Experience in self-funded account management preferred
Skills
- Confidence and demeanor to effectively interact with all levels within the organization.
- Computer skills including Microsoft Office Suite, Outlook and agency management systems.
Compensation
- Updates open enrollment packets including current benefits and rates for all lines of coverage, cobra administration forms, written plan documents and summary plan descriptions, on an annual basis for clients; may also include 5500 filing
Benefits
- The Employee Benefits Account Executive manages assigned book of business, develops client relationships and delivers to grow and retain clients.
- The Account Executive ensures HUB's clients have the support, tools and resources needed to effectively manage their health and welfare programs.
Company info
- We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time.
- Ability to effectively and professionally communicate orally and in writing with internal and external customers.
Equal opportunity
- The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
- This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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