armstrongfluidtechnology

Sales Coordinator, Western Canada

Calgary, Alberta, Canada

Sponsorship not specifiedDetected 20 days ago

CRMSalesExcelSupply ChainLogisticsProcess ImprovementInventory ManagementCustomer SupportCommunicationCollaborationProblem SolvingPublic SpeakingMicrosoft Office

About the role

Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents.
As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day.
You will play a crucial role in helping the sales team meet their targets and ensuring excellent customer service.

Responsibilities

The Sales Coordinator - Western Canada plays a pivotal role in facets of day-to-day solutions selling of Company products in the assigned branch or region. you will be responsible for providing administrative and operational support to the sales department, assisting in managing customer orders, maintaining accurate records, coordinating communication between internal teams, and ensuring timely delivery of products.
Collaborate with production and logistics teams to ensure smooth order execution and compliance with company standards.
Act as the main contact for customer inquiries and concerns, offering timely solutions and support throughout the sales cycle.
Build and maintain strong customer relationships to ensure satisfaction and repeat business opportunities.
Provide insights from order data to identify opportunities for improvement and support forecasting.
Suggest and implement improvements to sales order processes to enhance efficiency.
Collaborate with teams to identify bottlenecks and streamline operations.

Nice to have

Bachelor's degree in Business, Marketing, or a related field is preferred, or equivalent industry experience.
A minimum of 5 years of experience in a sales support or administrative role, ideally within the manufacturing or industrial sectors.

Skills

Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Experience with CRM systems and managing customer-related data and sales documentation.
Basic understanding of sales processes, manufacturing operations, and supply chain management.
Familiarity with inventory management and logistics coordination is an advantage.
Soft Skills:
Strong organizational and multitasking abilities, with a keen eye for detail and accuracy.
Excellent written and verbal communication skills, with the ability to clearly articulate information to various stakeholders.
Strong customer service orientation, with a problem-solving mindset and the ability to handle complex customer inquiries.
Analytical thinking and problem-solving skills, with the ability to address technical challenges and provide effective solutions.
A self-starter with the motivation to take ownership of tasks and responsibilities without close supervision.
Why Armstrong Fluid Technology?

Benefits

This position is based out of a home office in Alberta with travel to client meetings, site visits, and industry events within Western Canada, possible travel to Eastern Canada.

Company info

Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges.
Process and track orders from receipt to delivery, ensuring timely fulfillment and proactive communication with customers regarding potential delays.

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