Datadog
Technical Support Engineer 2, Premier - NYC (Japanese Speaking)
New York, New York, USA · Mid
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$19,922 more — $100,922 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $100,922 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Database Administrators" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Database Administrators (15-1242) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We understand not everyone will meet all the above qualifications on day one.
- Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.
- Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Responsibilities
- Build out documentation and knowledge based articles for a variety of technology
- Drive product conversations based on needs and problems learned during client interactions
- Experienced in multi-channel technical support at a SaaS company (2+ years of related experience)
- Have been in a Premium/Enterprise technical support role previously
Requirements
- A tinkerer with some programming experience and a basic knowledge of Linux
Compensation
- $81,000 - $108,000 USD
Benefits
- Generous global benefits
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Datadog offers a competitive salary and equity package, and may include variable compensation.
- Participate in routine health check meetings with Premier Customers
- Self-motivated, detail-attentive, and have a desire for continuous learning
Company info
- We are Datadog's in-house product experts.
- The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.
- You will work directly with Datadog's Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers.
- Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment
- Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog.
- PSEs engage with Datadog's Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, and various side projects.
- At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.
- Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale.
- It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers.
Visa & Work Authorization
- t opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics
This listing is sourced directly from Datadog's careers page and normalized into a canonical job model.