Procomservices

Procomservices

213627 Desktop Services Engineer

Winston-Salem, NC, United States · Contract

Sponsorship not specifiedDetected 3828 days ago
Project ManagementVendor ManagementCustomer SupportVPNMicrosoft Office

About the role

  • Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
  • With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
  • Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents.

Responsibilities

  • Provide Level-2 technical support for supported desktops, laptops, and peripherals.

Requirements

  • Ability to work independently and take ownership
  • Solid technical and analytical skills required
  • Knowledge of supported Microsoft Windows operating systems
  • Experience with Active Directory administration
  • Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office

Nice to have

  • Associate's Degree or equivalent experience required
  • A+ Certification recommended, MCTS, MCITP, MCPD, MCM preferred, ITIL Certification preferred
  • 2-4 years or more of related experience preferred
  • Ability to travel as required.
  • Ability to lift 50lbs (printers, desktop machines, etc).

Visa & Work Authorization

  • PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES

This listing is sourced directly from Procomservices's careers page and normalized into a canonical job model.