Ascent Global Logistics

Ascent Global Logistics

Solutions Specialist - 3rd Shift

Belleville, MI

Sponsorship not specifiedDetected 19 days ago
ReactExcelAuditingLogisticsCustomer SupportCommunicationMicrosoft Office

About the role

  • Primary schedule is Sunday - Thursday, 1600E - 2359E.
  • Initial training will be Monday - Friday.
  • About Ascent Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services.

Responsibilities

  • Optimize expedite activity and determine the most optimal mode of transit based on customer requirements.
  • Create new air charter requests, entering all relevant information into Ascent system for charter mode of transit.
  • Confidently review cargo and freight documentation with service providers in order to validate accuracy and relevance to air charter movement.
  • Maintain compliance with Ascent procedures and establish accurate timelines for purpose of adequately scheduling trucking and ground handling services at various airports throughout North America.
  • Maintain awareness and visualize shipment activity in efforts to maintain compliance with all milestone management details and escalation related to customer air charter activity.
  • Read, comprehend, understand, and validate all documents necessary for air charter activity.
  • Utilize various reporting mechanisms to generate documents related to air charter activity.
  • Effectively manage all channels of communication utilized within the Ascent air charter operation.
  • Precisely and chronologically document the various events throughout the air charter lifecycle using standardized templates.

Requirements

  • Complete general shipment auditing functions and maintain a basic understanding of required documentation associated with arrangement and auditing of services.
  • 1 year of customer service experience required.

Nice to have

  • Strong computer skills in Microsoft Windows, Word, Outlook and Excel preferred.
  • Basic geography knowledge preferred.

Benefits

  • High school diploma or general education degree (GED); or equivalent combination of education, training and experience.
  • Ascent's Competitive Benefits

Company info

  • About Ascent
  • Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services.
  • The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts.
  • Ascent's offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services.
  • The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction.
  • Our Guiding Principles
  • At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member.
  • We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve.
  • We aim for perfect execution in everything we do and 'play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish.
  • We 'play smart' by delivering on our commitments in an honest, fair and ethical manner.
  • We treat every person with whom we interface with the utmost dignity and respect.
  • We understand that our teammates are our most valuable assets, so we 'play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved.
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This listing is sourced directly from Ascent Global Logistics's careers page and normalized into a canonical job model.