Planned Parenthood of Greater New York

Patient Care Associate - Newburgh

Poughkeepsie, NY

Sponsorship not specifiedDetected 28 days ago

ComplianceFinancial AnalysisCustomer SupportHIPAAEHR/EMRPatient CareCommunicationOrganizational SkillsFinancial Reporting

About the role

Billing and Revenue Cycle Duties (10%) • Process supply requests, collect payments and co-pays in accordance with PPGNY supply sales, cash handling, and banking policies.
Reconcile audit reports to payments and prepare deposits. • Screen all patients for eligibility for in-state assisted insurance programs while assisting patients in completing these insurance applications if applicable.
Participates in annual competency checks and training for all new services, tests, and skills as assigned.

Manage walk-in clients according to availability in the schedule. Scheduling, Appointment Schedule Management, Phones (15%)
Screen all patients for eligibility for in-state assisted insurance programs while assisting patients in completing these insurance applications if applicable. Monitor and Maintain Office and Waiting Areas (5%)
Maintain waiting room and office area to ensure appearance is welcoming, private and professional. Other Office Duties (5%)
Monitor and Maintain Office and Waiting Areas (5%) • Responsible for opening and closing front desk area. • Maintain waiting room and office area to ensure appearance is welcoming, private and professional.
Performs laboratory tests as ordered, completes laboratory requisitions, and packages labs for transport according to PPGNY lab procedures.

Scrub the schedule and prepare charts for next day services according to information required by visit type and services requested.

Excellent customer service and communication skills
Ability to remain focused and calm in stressful situations
Excellent interpersonal and verbal skills
Superior oral and written communication skills
High degree of comfort with electronic health record Work Habits/Attributes
Keen attention to detail
Excellent organizational skills
The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities
Ability to exercise sound judgment and independent decision-making skills
Ability to produce reliable, high quality work with minimal direct supervision
Ability to follow HIPAA Policies and Procedures
Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require REQUIRED QUALIFICATIONS

Participates in annual competency checks and training for all new services, tests, and skills as assigned.

Reviews the patient health history for completeness and records findings.
Documents competently in the electronic medical record using the correct PPGNY templates and forms.
Participates in health center/affiliate efforts to achieve established goals for productivity.
Assess flow of patients through health center to minimize patient wait times.
Ensures charge capture and financial reporting by accurately documenting in EHR and completing CVR data as appropriate for all medical and counseling services provided.
Performs other duties as assigned Patient Education (15%)
Provides health education and care related to sexual and reproductive healthcare
Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit.
Initiate CVR (superbill) and activate electronic health record to start visit.
Participate in health center/affiliate efforts to achieve established goals for productivity and revenue cycle.

This listing is sourced directly from Planned Parenthood of Greater New York's careers page and normalized into a canonical job model.