Eversana1
Medical Information Specialist
Overland Park, KS, United States · Full-time
Sponsorship not specifiedDetected 2 days ago
CRMProcess ImprovementPharmacy PracticeFDA RegulatoryPharmacovigilanceResearchCommunicationProblem SolvingWritingMicrosoft OfficeRegulatory Affairs
About the role
- Medical Information also plays an important role in post-marketing handling of adverse events and product complaints.
- This position requires clinical and therapeutic knowledge, critical and analytical thinking, and customer/patient-centric approach.
- Our employees are tasked with delivering excellent business results through the efforts of their teams.
Responsibilities
- Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures.
- Maintain product, therapeutic area, and client specific requirements knowledge.
- Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
- Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them.
- We are deliberate and self-reflective about the kind of team and culture we are building.
- We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.
Requirements
- An individual in this position must be able to successfully perform the expectations listed above.
- Knowledge of FDA's postmarketing adverse event reporting regulations and safety terminology.
- Ability to make accurate assessments regarding what information needs to be obtained and level or depth of information to be collected.
Nice to have
- Licensure: Pharmacist license.
- Experience and/or Training: Experiences in a Contact Center and Pharmaceutical industry environment.
- Knowledge: Therapeutic expertise.
- Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty.
- Positive Attitude and Energy: Exhibits an upbeat attitude, a genuine interest in others and a sense of humor.
- Energizes others and heightens morale through her/his attitude.
- Highly Principled: Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior.
- The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
Skills
- Innovator: Transforms creative ideas into original solutions that positively impact the company's performance.
- The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
- Patient Minded I act with the patient's best interest in mind.
- Take Action I am empowered and empower others to act now.
- Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
- Always Innovate I am bold and creative in everything I do.
Benefits
- We're fueled by our vision to create a healthier world.
- Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry.
Company info
- Transforms creative ideas into original solutions that positively impact the company's performance.
- Identify adverse events and product complaints during interactions with customers.
- At EVERSANA, we are proud to be certified as a Great Place to Work across the globe.
- Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry.
- We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies.
- We are EVERSANA.
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