North Point Hospitality

North Point Hospitality

Front Desk Associate

AC Hotel by Marriott Nashville Downtown, Nashville, TN

Sponsorship not specifiedDetected 27 days ago
Customer SupportGxP

About the role

  • Handles sensitive guest information including room assignment and credit card/cash transactions.
  • Responds to guest inquiries, ensuring that complaints or requests are handled timely and with sensitivity.
  • General administrative functions to include answer front desk main lines, respond to GXP, and track GSS and Trip Advisor scores.

Responsibilities

  • We build high-quality hotels in popular areas.
  • Over the years, we've worked with big hotel companies like Hilton and Marriott to create these projects.
  • Bring your positive attitude and professionalism, and we'll help you build a rewarding career!
  • Manages guest check-in, check-out and billing processes.

Compensation

  • $17.50 per hour

Company info

  • Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands.
  • We're looking for team members who are passionate about hospitality and dedicated to outstanding guest service.

This listing is sourced directly from North Point Hospitality's careers page and normalized into a canonical job model.