North Point Hospitality
Front Desk Associate
AC Hotel by Marriott Nashville Downtown, Nashville, TN
Sponsorship not specifiedDetected 27 days ago
Customer SupportGxP
About the role
- Handles sensitive guest information including room assignment and credit card/cash transactions.
- Responds to guest inquiries, ensuring that complaints or requests are handled timely and with sensitivity.
- General administrative functions to include answer front desk main lines, respond to GXP, and track GSS and Trip Advisor scores.
Responsibilities
- We build high-quality hotels in popular areas.
- Over the years, we've worked with big hotel companies like Hilton and Marriott to create these projects.
- Bring your positive attitude and professionalism, and we'll help you build a rewarding career!
- Manages guest check-in, check-out and billing processes.
Compensation
- $17.50 per hour
Company info
- Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands.
- We're looking for team members who are passionate about hospitality and dedicated to outstanding guest service.
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