Aspen Skiing Company
Lead Guest Service Agent - Limelight Aspen
Aspen, CO, United States · Full-time
Sponsorship not specifiedDetected 23 days ago
RecruitingHRCustomer SupportLeadershipCommunicationCollaborationMentoring
About the role
- This role will act as the point of contact for staff and guest.
- This involves managing guest inquiries and assisting with the efficient operation of the guest services team.
- This position reports to the Front Office Manager.
Responsibilities
- Train new Guest Service employees on hotel processes and procedures while acting as a support for questions
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- This job description is designed to indicate the general nature and level of work.
- We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work.
- Perform and record regular maintenance of oil and brake fluids, tire pressure, swapping of ski and bike racks
Requirements
- Must be over 18 years of age
- A valid driver's license is required
- 1 year of guest / customer service skills required
- Proficient knowledge of industry trends and best practices
- Ability to work in collaboration with others to achieve team goals
- It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
Skills
- Knowledge, Skills & Abilities
- Skills in coaching and mentoring team members
- Skill in assigning tasks and responsibilities to team members based on their strengths
Benefits
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- Other company perks
- At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world.
- For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Company info
- Proficient knowledge in company policies and procedures
Equal opportunity
- By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.
- To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
- equal opportunity employer (Minority/Female/Disabled/Veteran).
Apply directly at Aspen Skiing Company →Create a free account for alerts like thisView Aspen Skiing Company immigration profile
This listing is sourced directly from Aspen Skiing Company's careers page and normalized into a canonical job model.