Guidehouse Inc.
Team Lead - Great Start (HB)
US - TX, San Antonio
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from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card follow-through: 38%
Files H-1B transfers
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About the role
- Representatives will provide training to staff members for all projects and positioned assigned to their role related to revenue cycle reimbursement.
- All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.
- Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.
Responsibilities
- The Great Start Team Lead/ Floater is an extension of a client's business office staff as well as our in-house client specific training program.
- Representatives will perform any and all job-related duties as assigned.
- Under general supervision and according to established policies and procedures, performs a variety of duties related to customer service and self-pay recovery functions of Call Center Support Operation.
- Performs functions assigned by Supervisor/Manager to ensure team objectives are met.
- Manages and reports on task dashboard and work queue (desk) daily/weekly/monthly
Requirements
- Travel Required:
- Clearance Required:
- Must be self-directed / self-motivated.
Nice to have
- PC skills in a Windows environment are required.
- Knowledge and utilization of desktop applications to include Word and Excel is essential.
- Ability to initiate and follow through on projects and work independently with minimal supervision required.
- #IndeedSponsored
- Personal and Family Sick Time & Company Paid Holidays
- Basic Life & Supplemental Life
- Skills Development & Certifications
- Employee Referral Program
Compensation
- Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
- Benefits include:
Equal opportunity
- Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
- All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
This listing is sourced directly from Guidehouse Inc.'s careers page and normalized into a canonical job model.