FacilityOS

FacilityOS

Implementation Engineer

Maryland

Work authorization requiredDetected 82 days ago
PythonC#GitSQLAzureRESTData EngineeringAgileJiraERPZendeskCommunicationProblem Solving

About the role

  • Reporting to the VP, Product Engineering, the successful candidate will be responsible for implementing, testing, and deploying a diverse range of solutions, including data integrations, workflows, and software configurations.
  • They will also configure complex workflows through setting up automations and custom SQL queries within the product.
  • The successful applicant should possess strong problem-solving abilities, verbal and written communication skills, and the ability to work both independently and in a team environment.

Responsibilities

  • Focusing on customer projects, the incumbent will manage integrations with 3rd party software such as HR systems, active directories, single sign-on, ERP systems, locker systems and others.
  • Acting as a technical authority, the product engineering team not only assists with support escalations but also empowers the implementation team to successfully deploy new and evolving solutions.
  • Use SQL Integration Services, Python, Azure Logic Apps, and related to implement and deploy data integrations
  • Utilize our proprietary software, FacilityOS, to implement solutions, which may include authoring custom SQL queries
  • Collaborate with department members, other departments, and development staff to serve clients
  • Provide troubleshooting and break/fix support of the work product of the Product Engineering team
  • Develop unit tests, test, and train on solutions and deployments
  • Employ ZenDesk to monitor and respond to support tickets

Requirements

  • 2+ years SQL or similar experience
  • 1+ years C#.NET or similar experience
  • 1+ years in related experience
  • Strong knowledge of databases and how to integrate them with other platforms
  • Python, C#, Visual Studio, Git, SAML2 experience
  • Bachelor's degree in information systems, Computer Science, or related major
  • A friendly team-oriented attitude while having the ability to communicate effectively and professionally, both verbally and in writing, among a broad spectrum of people
  • Ability to prioritize and work on a wide variety of complicated tasks and projects simultaneously
  • ETL, SSIS, Azure Logic Apps, Restful API experience
  • Unit testing creation experience
  • Problem-solving abilities born from a desire to work and grow in the field
  • Resourcefulness and patience in working with our end-users, and helping them address their challenges
  • Organized, detail-oriented, and a strong commitment towards the department and company performing well
  • Be a nice human -- when we say we work as a team, we mean it, and we love it!

Compensation

  • 🎉 Two annual parties in a year

Company info

  • We are seeking a highly motivated Implementation Engineer (internal position title is Product Engineer) to collaborate with internal teams and clients in deploying complex and productized solutions for our proprietary software, FacilityOS.
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This listing is sourced directly from FacilityOS's careers page and normalized into a canonical job model.