NCL Bahamas

NCL Bahamas

Dir Lux Shipboard Shore Ex & Operations

Miami, Florida · Vp

Sponsorship not specifiedDetected 31 days ago
Data AnalysisProduct StrategyProject ManagementFinancial AnalysisResearchLeadershipCommunicationMentoringOrganizational Skills

About the role

  • GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
  • As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
  • APPLY ONLINE If you're interested to be considered for this position, please click the blue APPLY button at the top of the page to get started.

Responsibilities

  • Provide regular, data-backed feedback on tour quality, operator performance, and guest sentiment to support product refinement and strategic decision-making
  • Support shoreside product leaders during new product development, testing, and rollout. This can extend beyond The Luxury Group to product for all NCLH brands
  • Drive onboard destination revenue performance and guest satisfaction scores across The Luxury Group
  • Partner closely with shipboard leadership to optimize sales approaches, onboard storytelling, and guest engagement
  • Design, implement, and continuously refine commission and incentive structures that motivate shipboard teams while aligning with brand and financial objectives and meeting key KPIs
  • Lead, mentor, and oversee onboard Destination Services teams and Fleet Managers for The Luxury Group, assigning priorities and driving consistent execution across the fleet

Requirements

  • At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
  • Bachelor's degree or equivalent experience in fields such as Destination Manager, Hospitality Management, or a closely related discipline.
  • A minimum of 10 years of shipboard leadership experience is essential, with a specific focus on revenue operations and training.

Skills

  • High-level proficiency in analyzing financial statements.
  • Strong organizational abilities, particularly in coordinating action plans and executing strategies.
  • Financial Analysis
  • Project Management: Capability to manage multiple projects concurrently.
  • Organizational
  • Organizational Skills: Strong organizational abilities, particularly in coordinating action plans and executing strategies.

Company info

  • Regent Seven Seas Cruises
  • It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
  • They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
  • All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
  • Brand Overview
  • Norwegian Cruise Line
  • Oceania Cruises
  • New Releases
  • Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
  • The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
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This listing is sourced directly from NCL Bahamas's careers page and normalized into a canonical job model.