Duck Creek Technologies

Duck Creek Technologies

Director, Sales Operations

Bay Area, CA · Director

Sponsorship not specified$10k-$25kDetected 8 days ago
SalesforceCRMSalesAccountingForecastingBudgetingExcelProcess ImprovementCompensationLeadershipCommunicationCollaborationProblem SolvingCritical ThinkingMentoringAdaptabilityMicrosoft OfficeProperty & Casualty

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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About the role

  • This is a role for someone who's equally comfortable setting the strategic agenda and rolling up their sleeves on dashboards, CRM data integrity, and pipeline analysis.
  • You'll report into senior sales leadership and work closely with Finance, HR, Marketing, and Product to make sure the sales organization operates efficiently and hits its numbers.

Responsibilities

  • Design, implement, and manage sales forecasting, planning, and budgeting processes, ensuring quality, accuracy, and consistency across the sales organization.
  • Build, lead, coach, and develop a high-performing Sales Operations team, establishing clear roles, objectives, and accountability while creating opportunities for professional growth.
  • Set priorities and allocate resources across the Sales Operations team, ensuring the function is focused on the highest-impact initiatives and effectively supports business and sales leadership priorities.
  • Own sales compensation plan administration - establishing rules, policies, and procedures in partnership with Accounting, Finance, and HR.
  • Partner with senior sales leadership to identify and implement sales process improvements, fostering a culture of continuous improvement.
  • Develop and maintain sales KPIs, pipeline metrics, and forecasting accuracy reporting.
  • Build and maintain sales performance dashboards for Sales VPs, and support their Quarterly Business Reviews with relevant data.
  • Work with Sales Enablement to streamline processes and implement best practices and standard operating procedures across regions.
  • Lead sales force training planning in partnership with HR, prioritizing objectives for selling, sales management, and support roles.
  • Drive an AI-forward approach across analyst-related work, staying ahead of tools and practices in the space

Requirements

  • Salesforce experience required.

Nice to have

  • Experience with PowerBI or an equivalent BI tool.
  • Understanding of the quote-to-cash process.
  • Experience designing sales incentive compensation programs.
  • Four-year college degree from an accredited institution
  • MBA or equivalent preferred.

Skills

  • Proficient in Excel, with the ability to quickly pick up new systems and tools.
  • Strong oral, written, and interpersonal communication skills.
  • Advanced analytical and problem-solving skills, comfortable working with data sets and synthesizing insights into recommendations.
  • Ability to balance strategic ownership with hands-on operational execution.
  • Comfortable managing ambiguity and driving initiatives across multiple stakeholders.
  • Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) insurance industry.

Compensation

  • The expected salary range for candidates living in the San Francisco/Bay Area is $201,025 - $236,500.
  • Actual compensation is determined based on a variety of factors, including job-related skills, experience, qualifications, internal equity, and geographic location, where permitted by law.

Benefits

  • Wellbeing & Rewards - Duck Creek
  • We strive to lead by example in inclusion, diversity, and equity, creating an environment where employees can be their authentic selves.

Company info

  • Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) insurance industry. Our modern SaaS platform enables insurers to run agile, cloud-based operations and deliver better customer experiences.
  • Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. This role is aligned to a specific location, and you'll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration.
  • Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence. As part of a Vista portfolio company, you'll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers.
  • Our modern SaaS platform enables insurers to run agile, cloud-based operations and deliver better customer experiences.
  • Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work.
  • As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations.
  • This role is aligned to a specific location, and you'll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration.
  • Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence.
  • As part of a Vista portfolio company, you'll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers.
  • As Director, Sales Operations, you will lead the strategy and execution behind our sales organization's productivity.
  • You'll own the full sales operations remit - forecasting, planning, budgeting, quota setting, compensation design, and process optimization - while also driving the day-to-day operational rigor that keeps our regional Sales VPs equipped with the data and tools they need.

Equal opportunity

  • Duck Creek is committed to equal opportunity for all employees and applicants, with decisions based on skills, experience, and achievements-without regard to any protected status.
  • equal opportunity for all employees and applicants, with decisions based on skills, experience, and achievements-without regard to any protected status.
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This listing is sourced directly from Duck Creek Technologies's careers page and normalized into a canonical job model.