MSX International

Mobile Service Solutions Specialist

Kansas City, MO, United States

Sponsorship not specifiedDetected 22 days ago

ExcelCommunicationMicrosoft Office

About the role

MSX International is seeking dynamic individuals to join our team.
As an Operations Specialist/Launch Trainer, you'll play a crucial role in the professional delivery, installation, and sustainment of the Ford/MSX International Mobile Service Program.
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce.

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world.
Our goal is to improve dealership performance and drive sustained growth.

Be the subject matter expert and primary contact for all things related to Mobile Service for your assigned dealers.
Understand how Mobile Service vehicle's function and train technicians on their features.
Ensure dealers are ready to launch vans promptly upon arrival.
Conduct launch events, aligning on business goals and training Mobile Service Technicians.
Share best practices and key success drivers with dealers.
Monitor and motivate dealership Mobile Service personnel to provide excellent customer experiences.
Minimum of High School diploma or equivalent experience.
Willingness to travel daily for work.

We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights.

We focus on helping our clients generate more value for their customers.
We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.
Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

This listing is sourced directly from MSX International's careers page and normalized into a canonical job model.