BCAA

Solution Specialist I, Infrastructure

Burnaby, BC · Staff+

Sponsorship not specified$91k-$114kDetected 30 days ago

PowerShellAWSCloud PlatformsDockerKubernetesTerraformCI/CDDevOpsDNSCommunicationProblem SolvingMentoring

About the role

Feel proud of what you do and help shape the future of BC at a BC Top Employer.
We're driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share.
You'll also play a key role in troubleshooting, coaching junior staff, and contributing to project success.

Support and maintain AWS cloud infrastructure services, including compute, storage, and networking resources.
Monitor and manage incident, request, and change activities in alignment with ITIL processes.
Contribute to meeting defined SLAs for system availability, performance, and support response times.
Maintain documentation of system configurations, processes, and operational standards.
As a Solution Specialist I, you'll provide consulting, technical planning, and system administration to support BCAA's business and infrastructure systems.
In this role, you'll deliver second-level and occasional third-level administration, help design and maintain system architecture, and ensure operational excellence.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

Associate's, Bachelor's, or Post-Graduate Degree in Computer Science, Information Systems, or Computer Engineering.
6-7 years of system administration and/or system infrastructure experience.
Hands-on experience with AWS cloud services (EC2, S3, IAM, VPC).
Proficiency with PowerShell scripting for automation and administration.
Knowledge of ITIL principles and experience working within SLA-driven environments.
Familiarity with CI/CD pipelines or DevOps practices.
Familiarity with SCCM or MECM management
Expert background in administering Microsoft environments, including Active Directory, DNS, DHCP, and GPO.
Familiarity with Office 365 hybrid environments and identity management.
Strong troubleshooting, problem-solving, and communication skills.
Bonus Skills!
Exposure to Terraform or other Infrastructure-as-Code (IaC) tools.
Understanding of containerization platforms (Docker, Kubernetes).
AWS or Microsoft certifications (e.g., AWS Solutions Architect Associate, Microsoft 365/Windows Server certifications).

The salary range for this position is $91,185.84 to $113,982.36 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity.

Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
We are currently hiring a Solution Specialist I based in our Head Office.
This is an excellent opportunity to grow your expertise in infrastructure solutions while supporting mission-critical systems that serve our members and employees.
The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

Equal Opportunity Employer, committed to providing accessible, inclusive employment.
BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment.

This listing is sourced directly from BCAA's careers page and normalized into a canonical job model.