Fetch
Principal UX Researcher, Consumer
USA · Principal
Sponsorship not specified$207k-$244kDetected 53 days ago
PythonData AnalysisStatisticsUX ResearchSPSSResearchLeadershipCollaborationMentoringPublic Speaking
About the role
- You ask "why" until you find the insight nobody else was looking for, and you stay current on evolving methods and tools because the craft never stops moving.
- Your reports, presentations, and workshops make people feel the experiences of the user, not just understand them.
Responsibilities
- By month 3 you will be… Embedded within your product area and intimately familiar with the Fetch app Having spent meaningful time with Fetch users - through observed sessions, prior research review, or your own intro interviews Building working relationships with key PMs, designers, marketing and data analytics partners across Growth, and a clear collaboration model with your two research teammates Understanding Fetch's business goals, how Growth connects to the broader business, and what's already known from prior research Fluent in the Growth team's existing behavioral data: what's tracked, what dashboards exist, and what data is available to triangulate qualitative findings against Having delivered your first Growth research study end-to-end, with findings that helped move a real decision forward Identifying the highest-leverage research opportunities within Growth and developing an initial roadmap that reflects them By month 6 you will be… Owning the research strategy for your product area Identifying through-lines across acquisition, activation, retention, resurrection, and referrals - connecting findings that no single project would surface Influencing both project-level decisions and roadmap-level priorities Mentoring designers and PMs to run their own evaluative research with the right guardrails By year 1 you will be… Recognized as a strategic thought partner by leadership and Fetch executives Shaping how Fetch thinks about its users across the full Growth funnel Having shipped foundational research that demonstrably changed product direction or business strategy Helping define what great looks like for a growing research function: contributing to standards, repository, and shared practices
- By month 3 you will be… Embedded within your product area and intimately familiar with the Fetch app Having spent meaningful time with Fetch users - through observed sessions, prior research review, or your own intro interviews Building working relationships with key PMs, designers, marketing and data analytics partners across Growth, and a clear collaboration model with your two research teammates Understanding Fetch's business goals, how Growth connects to the broader business, and what's already known from prior research
- what's tracked, what dashboards exist, and what data is available to triangulate qualitative findings against Having delivered your first Growth research study end-to-end, with findings that helped move a real decision forward Identifying the highest-leverage research opportunities within Growth and developing an initial roadmap that reflects them By month 6 you will be… Owning the research strategy for your product area Identifying through-lines across acquisition, activation, retention, resurrection, and referrals - connecting findings that no single project would surface Influencing both project-level decisions and roadmap-level priorities Mentoring designers and PMs to run their own evaluative research with the right guardrails By year 1 you will be… Recognized as a strategic thought partner by leadership and Fetch executives Shaping how Fetch thinks about its users across the full Growth funnel Having shipped foundational research that demonstrably changed product direction or business strategy
Requirements
- 8+ years of industry UX research experience, with demonstrated impact at a strategic level
- Researchers at Fetch must be… Endlessly curious.
- You are equally comfortable presenting to executives as you are running a synthesis session with a junior designer.
- You're already using AI to amplify your research, and you have a real point of view on where it earns its keep and where human judgment is non-negotiable.
Nice to have
- Active, demonstrable use of AI in your research workflow, with a clear perspective on where it helps and where it doesn't Preferred
Compensation
- At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire.
- The base salary range for this position is 207,403- $ 244,004.
Benefits
- Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
Company info
- You're willing to challenge assumptions - including leadership's - and you'd rather surface an uncomfortable truth early than validate a bad idea late.
This listing is sourced directly from Fetch's careers page and normalized into a canonical job model.