Albany Med
Patient Service Associate - HIV
1 Clara Barton Drive Albany, NY 12208
Sponsorship not specified$46k-$60kDetected 12 days ago
ComplianceCustomer SupportHIPAAPatient CareTime ManagementMicrosoft Office
About the role
- Albany Medical Center is an equal opportunity employer.
- Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose.
- Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Responsibilities
- Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
- Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
- Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
- Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties.
Requirements
- High School Diploma/G.E.D.. required
- Ability to multi-task in a high patient volume unit.
- Ability to learn and utilize resources.
- Ability to review information and draw appropriate conclusions.
- Good judgement and ability to problem solve
- 2-3 years office experience or one year of related experience in a medical practice - preferred
- Experience using an electronic health record and Microsoft Office a plus.
- Excellent customer service skills.
- Strong time management skills.
- escalate issues as needed.
- Strong teamwork skills and work ethic.
- Physical Demands
- Standing - Occasionally
- Walking - Occasionally
Compensation
- $46,215.00 - $60,080.00
Benefits
- Thank you for your interest in Albany Med Health System!
- Albany Med Health System is an
- Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
- Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
- Prepares patient disability and out of work / school paperwork.
Equal opportunity
- equal opportunity employer.
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This listing is sourced directly from Albany Med's careers page and normalized into a canonical job model.