Achievers

Finance Manager, Marketplace ⭐

Toronto · Full-time

Sponsorship not specified$106k-$125kDetected 47 days ago

SQLData AnalysisData ScienceData VisualizationStatisticsAccessibilitySalesforceAccountingForecastingExcelFP&ACustomer SuccessLeadershipMentoring

About the role

This role sits at the intersection of Finance, Business Intelligence, Customer Success, Merchandising, and Product, translating Marketplace activity into financial insight, strategic forecasting, and operational action.
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Responsibilities

Own the end-to-end Marketplace P&L (revenue and expenses), driving data analyses for the Marketplace Division with a goal of improving net margin contribution.
Build and maintain complex and dynamic forecasting models that track Marketplace potential vs. performance across key revenue pillars - including promotions, merchandising, pricing, and product enhancements.
Develop enhancement models for initiatives such as Top-Up programs, pricing reviews, merchandising improvements, and share-of-wallet expansion.
Partner with Accounting to reconcile reporting discrepancies, improve data integrity, and increase confidence in reported numbers.
Deliver Marketplace forecasting materials to support FP&A and Board deliverables.
Drive deep expense and cost driver analysis, identifying efficiency opportunities and optimizing resource allocation to improve Marketplace margin performance.
Own and standardize executive KPI reporting cadences, delivering consistent performance insights to senior leadership and Board stakeholders.
Build and scale the Marketplace analytics foundation - including structured data workflows, documentation standards, data governance, quality controls, and request prioritization - to ensure analytical consistency, scalability, and reduced dependency on ad hoc analysis.
Forecast existing customer ARR to support Net Revenue Retention (NRR) targets and provide visibility into renewal and expansion performance.
Develop share-of-wallet models to quantify expansion opportunities across customer segments and inform growth strategies.

Requirements

Bachelor's degree in Finance, Business Analytics, Data Science, Statistics, or a related field.
5+ years of experience in strategic analytics or FP&A within a fast-paced, data-driven environment.
Proficiency in data visualization tools (Tableau, Power BI) and querying languages (SQL).
Ability to interpret complex data sets and translate findings into compelling, executive-ready narratives.

Skills

Respond to emerging leadership questions with ad hoc analysis and forecasting to address evolving business needs.

Compensation

Familiarity with NRR / ARR forecasting and customer retention analytics.
Experience with Salesforce reporting and dashboard creation.
Exposure to tools like Tableau Pulse, Microsoft Copilot, or similar AI-enabled analytics platforms.

Benefits

🩺 Health Benefits and Life Insurance Coverage beginning on your first day
👶🏼 Parental Leave Top-up
🏖️ Flexible Vacation to recharge, so you can bring your best
🤝🏽 Employee and Family Assistance Program offering mental health, legal, and financial counselling
🚀 Supported professional development and career growth (Linkedin Learning, mentorship)

Company info

Track changes in user and member counts for key customers over time, surfacing the impact of organizational changes on Marketplace activity and retention.
Enable mix-rate reporting that isolates the true sources of performance impact across customers, products, and regions.

Equal opportunity

equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work.

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