Mission Australia

Mission Australia

Housing Case Manager

Mid-West Gascoyne, WA · Full-time

Sponsorship not specifiedDetected 6 hours ago
CommunicationTime Management

About the role

  • United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country.
  • Your Opportunity Based in Meekatharra, the Housing Case Manager plays a pivotal role in supporting families, women and their children to achieve stability, independence and improved wellbeing within a safe and secure environment.
  • We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

Responsibilities

  • Conduct intake assessments, including pre-tenancy interviews, and manage housing and tenancy waitlists.
  • Deliver tailored, trauma-informed case management and develop person-centred plans to support client goals and housing outcomes.
  • Provide wraparound support through advocacy, referrals, and coordination with internal and external services.
  • Build strong, culturally safe relationships with clients to understand and respond to their immediate and long-term needs.
  • Support tenancy establishment and maintenance, including move-ins, property care, accessing essential services, and NILS loans.
  • Maintain accurate and timely case notes, reports, and documentation, contributing to program compliance and service outcomes.
  • Demonstrated ability to deliver trauma-informed care and manage complex client needs autonomously.
  • Excellent communication, advocacy, and stakeholder engagement skills, with the ability to build trusted relationships.
  • Free external, confidential counselling and access to chaplaincy support
  • Together we're building hope and possibility for all.

Requirements

  • First Aid certificate desired but not required
  • Rewarding work - every day you know you're making a real difference

Nice to have

  • Relevant qualification (minimum Certificate IV preferred) or degree in community/human services with demonstrated experience in case management.

Compensation

  • Not-for-profit salary packaging, reducing your tax (details via AccessPay )
  • Opportunity to purchase additional annual leave
  • 5 weeks Annual Leave

Benefits

  • Based in Meekatharra, the Housing Case Manager plays a pivotal role in supporting families, women and their children to achieve stability, independence and improved wellbeing within a safe and secure environment.

Company info

  • When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.
  • Find out more about us and our purpose.
  • Applications for this role are shortlisted as received and we are interviewing through the advertising period.

This listing is sourced directly from Mission Australia's careers page and normalized into a canonical job model.