N3xt Jobs

Client Success Analyst

Remote (United States), Remote (Canada) · Full-time

Sponsorship not specifiedDetected 27 days ago

Business DevelopmentProcess ImprovementOnboardingCustomer SupportIntercomLeadership

About the role

Client Success Analyst Location: Remote, North America Job Type: Full-Time Department: Client Success Reports To: Head of Client Success About the Role N3XT is a dynamic and rapidly growing fintech revolutionizing the payment space. We foster a collaborative, agile and results-oriented environment where talented individuals can make a significant impact. We
are seeking a highly motivated analyst to join the Client Success team. At N3XT we are technology and AI first, and are looking to incorporate automation and quality service into our client service and support processes. This is a critical role in a growing company where contributions are felt across the organization. You will be working directly with N3XT

Front line support for the N3XT client base - Multi-channel support (email, chat, via Intercom) Contribute to the full lifecycle of client support inquiries - These can be product questions, system issues, onboarding inquiries, payment issues, etc.

Head of Client Success About the Role N3XT is a dynamic and rapidly growing fintech revolutionizing the payment space.
We foster a collaborative, agile and results-oriented environment where talented individuals can make a significant impact.
This is a critical role in a growing company where contributions are felt across the organization.
The ideal candidate is proactive, process oriented and has an automation first mentality.

Be part of a fast-growing, mission-driven company in the fintech space Opportunity to add significant value to the N3XT efforts Work with a diverse, global team in a hybrid-friendly environment Competitive salary, benefits, and professional development support

This listing is sourced directly from N3xt Jobs's careers page and normalized into a canonical job model.