Replit
Mid-Market Account Manager
Foster City, CA · Mid · Full-time
Sponsorship not specifiedDetected 46 days ago
Full-Stack DevelopmentData AnalysisProject ManagementHubSpotCRMSalesAccount ManagementForecastingExcelCustomer SuccessCommunicationProblem SolvingTime ManagementOrganizational Skills
About the role
- Replit is one of the fastest growing companies in the world, having gone from $2.5M in ARR to over $150M in just 10 months.
- We provide the fastest way to turn ideas into software.
- Never written a line of code in your life?
Responsibilities
- Lead onboarding programs that accelerate customer time-to-value and platform adoption
- You prefer transactional interactions over building deep, strategic relationship
Requirements
- Build and deploy full-stack applications directly from your browser-no setup required.
- Required skills and experience:
Nice to have
- You're an active Replit user
- You've worked at an early-stage startup or in developer tools
- Experience with rapid prototyping, product development workflows, or business process automation
- Background in customer success at companies serving technical or semi-technical user bases
- Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)
- Tools + Tech Stack for this role:
- Customer success and analytics platforms
- LinkedIn Sales Navigator
Skills
- 3-5+ years of experience in Customer Success, Commercial Account Management, or technical sales role, preferably in SaaS or developer tools
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
- Proven track record of meeting or exceeding renewal and expansion revenue targets
- Experience managing customer relationships from onboarding through renewal and expansion
- Proficiency in using CRM systems and customer success tools (e.g., Hubspot)
- Ability to quickly learn and articulate the value of new technologies to diverse customer segments
- Strong problem-solving skills and consultative approach to customer challenges
- Self-motivated with excellent time management and organizational skills for managing multiple accounts
- Passion for technology and staying current with industry trends, particularly AI and automation
- Experience with or strong interest in AI is a plus
- Replit
- Hubspot CRM
Compensation
- 💰 Competitive Salary & Equity
Benefits
- You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows
- Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)
Company info
- Replit Blog https://blog.replit.com/
- Amjad TED Talk https://youtu.be/kCudFI4tcpg?si=l4ViCejV_f2RZkDi
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
- Join us in our mission to empower the next generation of builders.
- Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools
- Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance
- Replit is the agentic software creation platform that enables anyone to build applications using natural language.
- You're not passionate about helping customers succeed and driving long-term relationships
- You don't enjoy being in client-facing roles where 80% of your day is talking to customers
This listing is sourced directly from Replit's careers page and normalized into a canonical job model.