Vertice

Vertice

Senior Account Manager - Spanish Speaking

New York City · Senior

Sponsorship not specifiedDetected 7 days ago
Computer VisionProcurementCustomer SuccessCommunication

About the role

  • As a Vertice Account Manager, you'll play a critical role in driving customer retention and commercial growth across a portfolio of forward-thinking and innovative customers in the US.
  • This is a high-impact, customer-facing role.
  • You'll be the primary commercial point of contact post-sale, responsible for ensuring customers continue to realize value from and grow with Vertice.

Responsibilities

  • Own the renewal cycle end-to-end, driving timely, successful renewals aligned with customer objectives and Vertice's commercial goals
  • Act as a trusted commercial advisor to senior stakeholders, building strong, value-led relationships that drive retention and growth
  • Manage a diverse portfolio of accounts across the US, requiring high levels of organizational agility, commercial judgment, and the ability to communicate effectively across diverse stakeholder groups
  • Develop a deep understanding of each customer's business, objectives, and challenges to proactively position Vertice's value in renewal and expansion conversations
  • Lead strategic account reviews and ROI-driven discussions, clearly articulating the financial and operational impact Vertice delivers

Requirements

  • 5+ years experience in a customer-facing, revenue-responsible role (Account Manager, Customer Success Manager, or similar)
  • Proven success owning and closing renewals, with a strong track record of meeting or exceeding retention targets
  • Strong commercial acumen, with the ability to balance customer advocacy and business outcomes
  • Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job.

Company info

  • $75bn+ in spend processed across our platform.
  • 20% savings consistently delivered to our customers.
  • 70% reduction in standard enterprise procurement cycles.
  • 13X revenue growth achieved over the last two years alone.
  • What We're Looking For:

This listing is sourced directly from Vertice's careers page and normalized into a canonical job model.