Vertice
Senior Account Manager - Spanish Speaking
New York City · Senior
Sponsorship not specifiedDetected 7 days ago
Computer VisionProcurementCustomer SuccessCommunication
About the role
- As a Vertice Account Manager, you'll play a critical role in driving customer retention and commercial growth across a portfolio of forward-thinking and innovative customers in the US.
- This is a high-impact, customer-facing role.
- You'll be the primary commercial point of contact post-sale, responsible for ensuring customers continue to realize value from and grow with Vertice.
Responsibilities
- Own the renewal cycle end-to-end, driving timely, successful renewals aligned with customer objectives and Vertice's commercial goals
- Act as a trusted commercial advisor to senior stakeholders, building strong, value-led relationships that drive retention and growth
- Manage a diverse portfolio of accounts across the US, requiring high levels of organizational agility, commercial judgment, and the ability to communicate effectively across diverse stakeholder groups
- Develop a deep understanding of each customer's business, objectives, and challenges to proactively position Vertice's value in renewal and expansion conversations
- Lead strategic account reviews and ROI-driven discussions, clearly articulating the financial and operational impact Vertice delivers
Requirements
- 5+ years experience in a customer-facing, revenue-responsible role (Account Manager, Customer Success Manager, or similar)
- Proven success owning and closing renewals, with a strong track record of meeting or exceeding retention targets
- Strong commercial acumen, with the ability to balance customer advocacy and business outcomes
- Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job.
Company info
- $75bn+ in spend processed across our platform.
- 20% savings consistently delivered to our customers.
- 70% reduction in standard enterprise procurement cycles.
- 13X revenue growth achieved over the last two years alone.
- What We're Looking For:
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This listing is sourced directly from Vertice's careers page and normalized into a canonical job model.