Businessolver

Senior Client Services Lead (REMOTE) - NOW OFFERING $15K SIGN-ON BONUS!

Remote - United States · Senior · Part-time

Sponsorship not specified$80k-$140kDetected 22 days ago

Project ManagementSalesAccount ManagementHRHRISCommunicationPublic Speaking

About the role

You are accountable for delivering a consistent, high quality Businessolver experience in a seriously delightful way.
If you are a driven and passionate professional who enjoys providing exceptional service we would like to hear from you!

Manage and facilitate client calls and new client administrator training
Maintain all client documentation such as Standard Operating Procedures and process related documentation
Educate, discuss and collaborate with clients on relevant product updates, engaging in consultation with Client Success Leader as needed
Drive continual improvement of the delivery of services from all teams; ensuring a cohesive, high quality service
Participate in sales finalist meetings and partner with the sales team on prospect visits and scope of services presentations
Partner with internal teams to identify and discuss trends and training needs, providing support and expertise to the Service Center team
We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

Strong relationship management and project management expertise, analytical skills and the ability to engage and motivate multiple stakeholders across the organization
basically the ability to bring order out of creative chaos during a compressed, high pressure period of time
You must be a resourceful and creative problem solver - constructively working with team members to find solutions
we will always confirm that you are who you say you are.

Please be aware of recruitment scams.
Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information.
You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.**

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.
Our approach is thoughtful and thorough.
We've built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire.
This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.
We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references.
These steps aren't just about compliance, they're about ensuring fairness, safety, and trust for everyone involved.

Engage in ongoing educational opportunities on product releases, updates and system functionality

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.
Equal Opportunity at Businessolver:

t opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more

This listing is sourced directly from Businessolver's careers page and normalized into a canonical job model.