Anaplan
Director, Customer Success - FSI
New York City, United States · Director
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
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DOL prevailing wage, 2026-27 wage year · Computer Occupations, All Other (15-1299) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- You'll be leading a critical post-sales capability for a $100M+ business.
- The top and most sophisticated companies across Banking, Capital Markets, and Insurance leverage Anaplan for their most critical and important scenario planning and analysis.
Responsibilities
- DEIB improves our workforce, enhances trust with our partners and customers, and drives business success.
Requirements
- 12+ years in SaaS, including significant experience leading high-performing teams
- We hire you for who you are, and we want you to bring your authentic self to work every day!
- Customer success leadership, ideally in Enterprise, B2B SaaS
- Enterprise space, $100M+ portfolio. Customers are global leaders - many Fortune 100.
- Real commercial chops - negotiated and shaped million-dollar agreements
- command a
- room of senior stakeholders
- Financial fluency, comfortable in a 10-K, a forecast review, a value conversation
- An operator's mindset, bias for action, ruthless prioritization, ownership without
- Forward-looking, curious about and conversant in AI/agentic technologies and their
- application to enterprise planning
- Bachelor's degree required
Nice to have
- Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
- Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here.
- Everything that makes you unique is welcome
- Customer Success Director, Financial Services & Insurance (FSI)
- Operator's Seat.
- Thoma Bravo Standards.
- Anaplan is the connected planning platform trusted by the world's most ambitious companies -
- and as a flagship Thoma Bravo portfolio company, we operate with the discipline and urgency of
Compensation
- $200,000 - $271,000 USD
Benefits
- Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
- Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader.
Company info
- Real commercial chops - negotiated and shaped million-dollar agreements; command a
- Bachelor's degree required; MBA a plus
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
Equal opportunity
- Please contact us to request accommodation.
Visa & Work Authorization
- less of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique
This listing is sourced directly from Anaplan's careers page and normalized into a canonical job model.