Quantcast
IT Support Specialist
Toronto, ON · Contract
Sponsorship not specifiedDetected 5 days ago
LinuxJiraProcurementOnboardingSignal ProcessingFirewallVPNCommunicationCollaborationProblem Solving
About the role
- Ready to join the team that's defining the future of digital advertising?
Responsibilities
- Manage and resolve IT support tickets, ensuring timely response and resolution.
- Handle VPN issues, especially for users posting in internal IT support channels.
- Manage IT assets, ensuring accurate records of hardware and software in Toronto.
- Support Google Workspace administration, assisting with group memberships and access control.
- Our AI doesn't just optimize-it delivers the measurable outcomes that matter most to our clients, giving them the competitive edge they need in a crowded marketplace.
Requirements
- 2+ years of experience in IT support, helpdesk or desktop support roles.
- Strong knowledge of Windows, macOS and Linux environments.
- Experience with VPNs, Google Workspace, endpoint security, antivirus software, collaboration tools such as Slack and IT asset management systems.
- Experience handling onboarding, offboarding and IT process automation.
- Ability to prioritize and handle multiple tasks in a fast-paced, global IT environment.
- The ideal candidate will handle IT tickets, onboarding/offboarding, asset management and general troubleshooting, while also assisting with IT processes and alerts from various systems.
Nice to have
- Experience with Google Workspace, Slack, Jira, Active Directory, Zoom.
- Quantcast is an Equal Opportunity Employer.
- Join the team that unlocks potential.
Compensation
- On top of a competitive salary, this position includes a performance bonus, equity, and a comprehensive benefits package.
Company info
- At Quantcast, we don't just build advertising technology, we revolutionize how it works.
- Our AI-powered Demand Side Platform (DSP) connects the world's most ambitious marketers with their ideal audiences across the open internet, delivering results that actually move the needle.
- We are looking for a highly motivated IT Support Specialist to join our IT team in Toronto.
- This is a great opportunity for someone looking to grow in a dynamic, fast-paced IT environment, supporting a global team.
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This listing is sourced directly from Quantcast's careers page and normalized into a canonical job model.