Quantcast

Quantcast

IT Support Specialist

Toronto, ON · Contract

Sponsorship not specifiedDetected 5 days ago
LinuxJiraProcurementOnboardingSignal ProcessingFirewallVPNCommunicationCollaborationProblem Solving

About the role

  • Ready to join the team that's defining the future of digital advertising?

Responsibilities

  • Manage and resolve IT support tickets, ensuring timely response and resolution.
  • Handle VPN issues, especially for users posting in internal IT support channels.
  • Manage IT assets, ensuring accurate records of hardware and software in Toronto.
  • Support Google Workspace administration, assisting with group memberships and access control.
  • Our AI doesn't just optimize-it delivers the measurable outcomes that matter most to our clients, giving them the competitive edge they need in a crowded marketplace.

Requirements

  • 2+ years of experience in IT support, helpdesk or desktop support roles.
  • Strong knowledge of Windows, macOS and Linux environments.
  • Experience with VPNs, Google Workspace, endpoint security, antivirus software, collaboration tools such as Slack and IT asset management systems.
  • Experience handling onboarding, offboarding and IT process automation.
  • Ability to prioritize and handle multiple tasks in a fast-paced, global IT environment.
  • The ideal candidate will handle IT tickets, onboarding/offboarding, asset management and general troubleshooting, while also assisting with IT processes and alerts from various systems.

Nice to have

  • Experience with Google Workspace, Slack, Jira, Active Directory, Zoom.
  • Quantcast is an Equal Opportunity Employer.
  • Join the team that unlocks potential.

Compensation

  • On top of a competitive salary, this position includes a performance bonus, equity, and a comprehensive benefits package.

Company info

  • At Quantcast, we don't just build advertising technology, we revolutionize how it works.
  • Our AI-powered Demand Side Platform (DSP) connects the world's most ambitious marketers with their ideal audiences across the open internet, delivering results that actually move the needle.
  • We are looking for a highly motivated IT Support Specialist to join our IT team in Toronto.
  • This is a great opportunity for someone looking to grow in a dynamic, fast-paced IT environment, supporting a global team.

This listing is sourced directly from Quantcast's careers page and normalized into a canonical job model.