Gainsight

Senior RevOps Analytics Lead

USA - NY - Remote · Senior · Full-time

Sponsorship not specified$105k-$119kDetected 12 days ago

SQLSnowflakedbtData EngineeringData VisualizationAgentic AISalesforceSalesForecastingPerformance ManagementCustomer SuccessCollaborationMentoring

About the role

This role is a remote role based in the United States.
This is not a data engineering or BI role.
This is a great opportunity for someone who thrives in a fast-paced, data-driven environment.

Drive a more self-service analytics environment so teams can answer routine questions independently while staying aligned on metric definitions and business context.
Lead the shift from static reporting toward AI-powered workflows - including anomaly detection, proactive insight surfacing, and natural language querying of GTM data.
Build, maintain, and improve the dashboards, reporting layers, and metric definitions that leaders rely on for day-to-day decision making, forecast inspection, and executive reviews.
Serve as a hands-on partner to Revenue Operations, Customer Success, Sales, Marketing, Sales Enablement and Finance to turn business questions into clear data models, reporting, and actionable insights.
We're building the AI-driven future of customer success, from retention to growth!
What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do.

5+ years of experience in revenue analytics, GTM analytics, revenue operations, or a closely related role in a B2B SaaS environment.
Proven experience working across the revenue lifecycle - pipeline, forecasting, bookings, renewals, retention, GRR, and NRR.
Comfort working directly in Snowflake or a comparable cloud data warehouse.
Experience defining business metrics, improving data quality, and establishing reporting governance across teams.
Ability to move fluidly between detailed analysis and high-level business context, and to communicate clearly with both technical and non-technical stakeholders.
Active, hands-on experience using AI tools to improve analytics workflows.
Strong business judgment and the ability to translate ambiguous questions into structured analysis and clear recommendations.

Familiarity with dbt or SQL-based data modeling.
Experience in a PE-backed or board-reporting environment.
Exposure to CPQ workflows and subscription data.
Experience with Gong, Clari, Kluster, or similar sales-tech platforms.
Why You'll Love It Here:
Gainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems.
Gainsters love working here for several reasons.
You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.

The starting base salary range for this role is $105,000 - $119,000 USD annually.

In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight's equity program.
Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe.
Own the analytics foundation for our Sales, Customer Success, and broader GTM organization, with a focus on pipeline, bookings, ARR, GRR, NRR, renewals, churn risk, and customer health.
Support planning and operating rhythms through analytics for forecasting, capacity, segmentation, coverage, and performance management - including territory, capacity planning, and AOP analytics.
More than 2,000 companies trust Gainsight's applications and AI agents to drive learning, adoption, community connection, and success for their customers.
With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers.

We are guided by our values and our mission to be living proof you can win in business while being Human-First.
When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value.
At Gainsight, we believe great work happens when teammates feel fully supported.
Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First.
We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options.

We're committed to creating an inclusive, fair, and transparent hiring process.
As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.
If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact recruiting@gainsight.com.
If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.

This listing is sourced directly from Gainsight's careers page and normalized into a canonical job model.