ICON

ICON

Senior Operations Manager I, ICON Prime

Austin, Texas, United States · Senior · Contract

Sponsorship not specifiedDetected 1 day ago
CSSNegotiationFinancial AnalysisSAPOperations ManagementSupply ChainLogisticsVendor ManagementProcurementOnboardingHardware DesignResearchLeadershipMentoringFinancial ReportingNetSuite

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

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Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • This role is based on ICON's Austin, TX campus and reports to the Division President of ICON Prime.
  • ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment.
  • Employment with ICON is based on merit, competence, and qualifications.

Responsibilities

  • Iterate ICON's enterprise operational practices for ICON Prime operations, developing and maintaining Develop and maintaining procedures and SOPs that allow you to effectively operate
  • procurement, support facilities, meet security compliance, and manage cost across ICON Prime.
  • Support Prime managers with new hire onboarding logistics including equipment provisioning and workspace setup for new ICON Prime team members.
  • Drive continuous operational improvement as ICON Prime scales
  • proactively identify gaps, propose solutions, and implement changes with minimal direction.
  • Support the Head of R&D and Prime leadership with ad hoc operational analysis, administrative task identification and execution, and strategic initiatives as business needs evolve.
  • Organize, plan, and manage the execution of Prime facility tours, customer visits, organization offsite, and other events.
  • Develop and maintain cost dashboards and reporting tools that give ICON Prime leadership real-time visibility into operational expenditure across R&D and overhead cost centers.
  • Drive continuous operational improvement as ICON Prime scales; proactively identify gaps, propose solutions, and implement changes with minimal direction.
  • Own end-to-end procurement for all ICON Prime R&D needs, including laboratory supplies and consumables, research equipment, materials, software licenses, and third- party research and testing services.

Requirements

  • 7+ years of progressive operations experience, with direct ownership of procurement, facilities management, and cost control functions.
  • Bachelor's degree in Business, Operations Management, Supply Chain, Finance, or a related field or equivalent demonstrated experience.
  • Track record of managing and improving operational budgets, including monthly close processes, variance reporting, and cost reduction initiatives.
  • Experience operating within or alongside a Finance organization, with ability to work fluently in budget models and financial reporting formats.
  • Prior experience supporting an R&D, engineering, or science-driven organization where procurement of technical materials, equipment, and specialized services is a core function.
  • Hands-on proficiency with Coupa and/or NetSuite
  • familiarity with BAAN, SAP Ariba, or equivalent enterprise procurement platforms.
  • Occasional extended hours may be required during budget cycles, significant vendor negotiations, or facility projects.
  • Some travel may be required for vendor visits, supplier audits, or ICON off-site events.

Nice to have

  • negotiate contracts, pricing, and terms that reflect the volume and strategic importance of ICON Prime's purchasing activity.

Skills

  • Hands-on proficiency with Coupa and/or NetSuite; familiarity with BAAN, SAP Ariba, or equivalent enterprise procurement platforms.
  • Experience managing facilities for a lab or mixed-use research and office environment.
  • Prior experience managing or mentoring direct reports, coordinators, or cross-functional operational staff.
  • Exposure to construction technology, advanced manufacturing, or hardware
  • development environments.

Compensation

  • Own cost side operational budget tracking for ICON Prime, partnering with Finance to develop annual overhead budgets, monitor monthly overhead actuals, and provide clear variance explanations to business unit leadership.

This listing is sourced directly from ICON's careers page and normalized into a canonical job model.