Washington State University

Academic Advisor and Success Coach

Spokane, WA · Full-time

No sponsorshipDetected 1 day ago

ExcelHRISCustomer SupportMentoringPublic SpeakingOrganizational SkillsMicrosoft Office

About the role

Students are supported by advisors/coordinators, student success coaches, and admission and program coordinators.
As the Academic Advisor and Success Coach for the WSU Spokane Campus in the College of Nursing, you will play an essential role in supporting undergraduate nursing students throughout their academic journey.
Your work will contribute to the College's commitment to student success and the development of future nursing professionals.

Support encompasses guidance, resources, supportive spaces, connections to student activities and organizations, and more.
You will monitor academic progress and student records to identify individuals who may be experiencing challenges and implement targeted interventions, coaching, referrals, and other support strategies to promote student success.
You will collaborate with College personnel to resolve academic issues, support presentations and programming, and maintain accurate advising documentation.

Strong interpersonal skills and the ability to work collaboratively in a team environment.
Ability to communicate effectively, both orally and in writing.
Demonstrated proficiency with Microsoft Office including Access, Excel, Outlook, PowerPoint, and Word.
Demonstrated ability to prioritize tasks effectively and meet deadlines.
Demonstrated ability to take initiative and work independently.
A Master's degree in a related field may substitute for one (1) year of professional work experience.
Online applications must be received before 11:59pm on:

Outstanding interpersonal and student‑service skills with one (1) or more years of experience in academic advising, student coaching, customer service, or a related student‑facing role.
Experience supporting students experiencing academic difficulty through proactive advising, coaching interventions, early alerts, retention initiatives, or related student success programs.
Master's degree in a related field.
Knowledge of curriculum management practices, processes, and academic policies.
Experience working with and maintaining student academic records, including degree audits, advising documentation, and progression monitoring.
Familiarity with Washington State University academic rules, regulations, and student information systems.
Position Sponsorship Eligibility: Not eligible for work visa sponsorship
Area/College: Washington State University | College of Nursing

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position.

WSU offers a comprehensive benefits package which includes paid sick and vacation leave
medical, dental, life and disability insurance package for employees and dependents
deferred compensation, optional supplemental retirement accounts
and employee tuition waiver.
For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.
Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

This listing is sourced directly from Washington State University's careers page and normalized into a canonical job model.