Webershandwick

Account Director, Client Experience

Toronto, Ontario, Canada · Director

Sponsorship not specifiedDetected 83 days ago

LeadershipCommunicationCollaborationMentoring

About the role

We're storytellers, content creators, and we engage people IN the story.
Our success is built on a deep commitment to client service and to our people.
Account Director, Client Experience - Technology If you've got a passion for PR, here's an opportunity to advance your career at a forward-thinking, award-winning and globally leading integrated communications agency.

Responsibilities

Build and manage day-to-day relationships with key clients as their "go-to" at Weber Shandwick
Own responsibilities for executional leadership of multiple client programs, budgets, timelines and plans
Assist in the development of long-term client plans and program recommendations, developing budgets and generating recommendations
Drive development of end-to-end campaign plans, translating strategies into tactics; ensure team deliverables align with strategies
Proactively support and suggest improvements to exceed client expectations by leveraging industry knowledge and experience
Manage ongoing team resourcing/staffing to ensure successful delivery of work
Develop and manage timelines and weekly action plans to ensure all deadlines on client programs are met
Build and own productive relationships with multiple stakeholders (e.g. brand managers), interagency teams, and a diverse array of agency colleagues
Lead a high-performing team and mentor junior team members
We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.

Requirements

8-10 years of communications experience, ideally with a focus on technology and/or telecom industries
Excellent knowledge of the Canadian media and social landscape
Are both a creative and a strategic thinker
A track record in building strong client relationships and leading teams that deliver results
Proven experience building teams, empathetically managing and mentoring junior staff and working as a team-player in a cross-functional setting

Nice to have

Agency experience (strongly preferred) and/or experience with leading tech brands

Compensation

CAD $95,000 - CAD $130,000
We make our careers website accessible to any and all users.
This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website.

Benefits

Maintain profitability and financial health of client relationships

Company info

Weber Shandwick is more than a leading global PR agency - we're an engagement agency and we're working in and around the cutting edge of the new media landscape. We're storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations.
Account Director, Client Experience - Technology
If you've got a passion for PR, here's an opportunity to advance your career at a forward-thinking, award-winning and globally leading integrated communications agency. Weber Shandwick Canada is PRovoke Media's Canadian Agency of the Year, IABC Canadian Large Agency of the Year (five years running) and boasts the most exciting client list of any agency in the country.
We're a passionate and diverse team that protects and promotes some of Canada's most iconic and beloved brands - and has fun while doing it!
Weber Shandwick is more than a leading global PR agency - we're an engagement agency and we're working in and around the cutting edge of the new media landscape.
If you've got a passion for PR, here's an opportunity to advance your career at a forward-thinking, award-winning and globally leading integrated communications agency.
Weber Shandwick Canada is PRovoke Media's Canadian Agency of the Year, IABC Canadian Large Agency of the Year (five years running) and boasts the most exciting client list of any agency in the country.
Are you passionate about technology brands, news and policy?
Do you have the entrepreneurial spirit to help lead an integrated team across marketing functions?
Do you thrive on being innovative and proactive to deliver results for your clients?
If you answered yes to the above, we are looking for YOU!
We are currently seeking an Account Director to join our team in Toronto with in-depth tech and/or telecom experience.
In this role, you'll help lead some of our biggest consumer and B2B technology accounts, while building strong client relationships and driving results.
This role is responsible for driving the success of client relationships; developing a deep understanding of their businesses to develop programs that deliver tangible results for them.
You would be responsible for working with cross-functional teams in the planning and executional oversight of strategic earned media and digital initiatives, including the development of campaigns, content creation and measuring the effectiveness of our initiatives.
Motivate the team by bringing a positive, solutions-focused attitude to everything you do

Equal opportunity

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer.
If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com.
Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Visa & Work Authorization

origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status

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This listing is sourced directly from Webershandwick's careers page and normalized into a canonical job model.