Tempur-Pedic North America,LLC
eComm Product Manager
Lexington, KY
Sponsorship not specified$54k-$76kDetected 20 days ago
HTMLExpressPhotoshopHubSpotExcelCustomer SupportWordPressShopifyCommunicationPublic Speaking
About the role
- Tempur Sealy is committed to improving the sleep of more people, every night, all around the world.
- As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness.
- Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®.
Responsibilities
- Set up and maintain online product mix and inventory along with any site promotional activities via a CMS platform (ie. Shopify, WordPress, Hubspot, Wagtail, etc.).
- Building marketing and trigger emails using HTML templates and Adobe DreamWeaver.
- Building and scheduling campaigns and audiences in an ESP (ie. Klaviyo, SFMC, Mail Chimp, Campaign Monitor).
- Support the monitoring and action of order triage. This includes processing issues and communication to stakeholders of issues and resolution.
- Identify opportunities to increase profitability and create positive consumer experience pre and post purchase.
- Collaborate with third-party web developers to build and improve consumer friendly processes.
- Collaborate with Customer Service teams to find cost-effective business practices.
- Work with internal teams to ensure content accuracy for all product copy and storytelling. This includes product management, sales, graphics, customer support, brand management, and other relevant departments.
- Perform other duties or projects as assigned.
Requirements
- Bachelor's degree in business, Marketing, or related field or equivalent work experience.
- Minimum of 1-2 years of direct support, fraud mitigation and customer service, online marketing, online content, or website/technical quality assurance.
Compensation
- $54,000-$76,000
Benefits
- Generous Paid Time Off
- Competitive Medical, Dental & other wellness programs
- Disability and Life Company Paid
- Retirement Plan Options
Equal opportunity
- Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer.
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