Microchip Technology
Senior Engineer I - Technical Support
CA - San Jose - 3870 N · Senior
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odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
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Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($70,304) is below the Level I prevailing wage of $87,610. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $111,883 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Network and Computer Systems Administrators" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Network and Computer Systems Administrators (15-1244) · San Jose-Sunnyvale-Santa Clara, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card intent detected
Green-card follow-through: 33%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Troubleshoot FTS timing and synchronization systems, guiding customers through fault identification and resolution.
Responsibilities
- As a Senior Technical Support Engineer, you will play a key role in troubleshooting, technical guidance, and post-sales support for Microchip's Frequency and Time Systems products.
- As a Senior Technical Support Engineer, your primary duties will include, but are not limited to:
- Proactively communicate with Technical Support Management regarding case status and escalations.
- Document solutions and maintain up-to-date records of customer cases.
- Deliver technical presentations and training tailored to customer requirements, emphasizing the scalable features of Microchip FTS equipment.
- How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization?
- People come to work at Microchip because we help design the technology that runs the world.
- They stay because our culture supports their growth and stability.
- Microchip's nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually.
Requirements
- Bachelor of Science in Electrical Engineering (BSEE) or related field.
- Strong working knowledge of frequency references, protocols, and network timing technologies including NTP, PTP, IRIG, GPS, GNSS, Network Synchronization, and Test Methodologies.
- Demonstrated experience in data analysis and troubleshooting timing/synchronization or similar electronic/RF systems.
- Proficiency in interpreting schematics, assembly drawings, and manufacturing procedures.
- Excellent verbal and written communication skills, with the ability to engage confidently via phone or web-based conference calls.
- Proficiency with Microsoft Windows and Microsoft Office applications.
- Candidates are required to provide proof of either US citizenship, Permanent US residency or classification as a protected individual as defined in 8 USC 1324b (a) (3).
Nice to have
- Experience delivering technical presentations or customer training sessions.
- U.S. Export Controls
- Preferred Qualifications:
Skills
- Interpret schematics, assembly drawings, and production/manufacturing procedures to diagnose and resolve product issues.
- Log customer cases in the Salesforce system, ensuring accurate records and timely updates.
- Work on solutions or workarounds for customer issues, escalating critical cases when necessary to ensure rapid resolution.
- Focus on post-sales technical engagements for Microchip Frequency and Time Systems (FTS) products.
- Strong organizational skills and a systematic, detail-oriented approach to problem-solving.
Compensation
- We offer a total compensation package that ranks among the best in the industry.
- It consists of competitive base pay, restricted stock units, and quarterly bonus payments.
- The annual base salary range for this position, which could be performed in the US, is $70,304 - $205,000.* *Range is dependent on numerous factors including job location, skills and experience.
- Want to join a 17,000-member team that works on the technology that powers the world around us?
Benefits
- Benefits of working at Microchip
- In addition to these components, our package includes health benefits that begin day one, retirement savings plans, and an industry leading ESPP program with a 2 year look back feature.
Company info
- Are you looking for a unique opportunity to be a part of something great?
- We offer all that and more at Microchip Technology Inc.
- Communicate effectively and professionally with customers, providing clear updates and technical guidance.
- Join a team of professionals dedicated to providing high-level, high-quality support to customers in Military, Industrial, Financial, Space, and Frequency & Time Synchronization Solutions.
- Develop expertise in Primary Reference Standards, including Atomic Clocks, to assist customers in troubleshooting and resolving technical issues.
- Provide front-line technical and applications support to customers and internal sales teams.
Equal opportunity
- Microchip Technology Inc is an equal opportunity/affirmative action employer.
- equal opportunity/affirmative action employer.
Visa & Work Authorization
- Candidates are required to provide proof of either US citizenship, Permanent US residency or classification as a protected individual as defined in 8 USC 1324b (a) (3)
This listing is sourced directly from Microchip Technology's careers page and normalized into a canonical job model.