Microchip Technology

Senior Engineer I - Technical Support

CA - San Jose - 3870 N · Senior

Sponsorship not specified$70k-$205kDetected 26 days ago

Data AnalysisSalesforceCustomer SupportElectrical EngineeringLeadershipCommunicationTime ManagementPublic SpeakingOrganizational SkillsMicrosoft Office

About the role

Want to join a 17,000-member team that works on the technology that powers the world around us?
Looking for an atmosphere of trust, empowerment, respect, diversity, and communication?
They are challenged and driven by an incredible array of products and solutions with unlimited career potential.

Responsibilities

How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization?
People come to work at Microchip because we help design the technology that runs the world.
They stay because our culture supports their growth and stability.

Requirements

Bachelor of Science in Electrical Engineering (BSEE) or related field.
Strong working knowledge of frequency references, protocols, and network timing technologies including NTP, PTP, IRIG, GPS, GNSS, Network Synchronization, and Test Methodologies.
Demonstrated experience in data analysis and troubleshooting timing/synchronization or similar electronic/RF systems.
Proficiency in interpreting schematics, assembly drawings, and manufacturing procedures.
Excellent verbal and written communication skills, with the ability to engage confidently via phone or web-based conference calls.
Proficiency with Microsoft Windows and Microsoft Office applications.
Candidates are required to provide proof of either US citizenship, Permanent US residency or classification as a protected individual as defined in 8 USC 1324b (a) (3).

Nice to have

Experience delivering technical presentations or customer training sessions.
U.S. Export Controls

Skills

As a Senior Technical
Interpret schematics, assembly drawings, and production/manufacturing procedures to diagnose and resolve product issues.
Log customer cases in the Salesforce system, ensuring accurate records and timely updates.
Work on solutions or workarounds for customer issues, escalating critical cases when necessary to ensure rapid resolution.
Focus on post-sales technical engagements for Microchip Frequency and Time Systems (FTS) products.

Compensation

We offer a total compensation package that ranks among the best in the industry.
It consists of competitive base pay, restricted stock units, and quarterly bonus payments.
The annual base salary range for this position, which could be performed in the US, is $70,304 - $205,000.* *Range is dependent on numerous factors including job location, skills and experience.
For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.
To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes.
Please do not forward resumes to our recruiting team or other Microchip employees.

Benefits

Benefits of working at Microchip

Company info

Are you looking for a unique opportunity to be a part of something great?
We offer all that and more at Microchip Technology Inc.

Equal opportunity

Microchip Technology Inc is an equal opportunity/affirmative action employer.
equal opportunity/affirmative action employer.

Visa & Work Authorization

Candidates are required to provide proof of either US citizenship, Permanent US residency or classification as a protected individual as defined in 8 USC 1324b (a) (3)

Apply directly at Microchip Technology →Create a free account for alerts like this View Microchip Technology immigration profile

This listing is sourced directly from Microchip Technology's careers page and normalized into a canonical job model.