Formaaiinc

Formaaiinc

Implementation Analyst

Toronto, Canada

Sponsorship not specified$55k-$70kDetected 21 days ago
PythonSQLData AnalysisStatisticsAccessibilityProject ManagementSalesExcelPerformance ManagementProblem SolvingMicrosoft Office

About the role

  • The Customer Operations team works closely with new and existing customers by implementing product features, managing the operational parts of the platform, and optimizing our client's sales performance management processes.
  • If you're passionate about data analytics and want to contribute to sales operations, we'd love to hear from you!

Responsibilities

  • Learn design of the company's platform to the extent of being able to independently complete updates, enhancements, and change requests
  • Work with Forma.ai's Product and Engineering teams to articulate customer feedback that informs the priority of new product features and to implement new platform features to support continuous improvement and automation
  • Manage customer expectations regarding deliverables and project timelines, ensuring Forma is positioned for success
  • Develop a deep understanding of each client's strategic positioning, key products, business model, and strategic objectives.
  • Be responsible for developing Sales Performance Management (SPM) expertise by identifying areas of improvement in SPM processes (crediting, payroll process) and strategy (IC plan design, quota setting, etc.)
  • Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized.
  • Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy.

Requirements

  • 0-2 years of relevant working experience
  • Ability to take ownership and run with tasks in a fast-paced and evolving environment
  • Experience with SQL and/or Python
  • Experience with sales incentive compensation
  • What you can expect from us

Nice to have

  • Experience in working with large datasets and a strong understanding of logical structures of databases and workflows a plus

Compensation

  • What you can expect from us
  • Meaningful compensation.
  • In addition to your base salary, you'll join our employee stock ownership plan to further recognize your contributions to Forma.ai's success.
  • You'll have a huge opportunity to build a career for yourself and gain the type of experience you're looking for, whether that's as an individual contributor or as a people leader.
  • $55K - $70K CAD
  • Work well, together. We're real. We have kids and pets. Mortgages and student loans. We're in this together, so no matter how brilliant any one of us is, we always play nice with one another - no exceptions.

Benefits

  • We have a full benefits package that includes medical, dental, vision, disability and life insurance, and a paid parental leave program.
  • Learning and development.
  • Access the resources you want to help you grow in your role by utilizing our $750 yearly training stipend.
  • Healthcare coverage.

Company info

  • Work well, together. We're real. We have kids and pets. Mortgages and student loans. We're in this together, so no matter how brilliant any one of us is, we always play nice with one another - no exceptions.
  • Be precise. Be relentless. We believe complacency breeds failure, so we set new goals as quickly as we achieve them. We persist in the face of adversity, learn from our mistakes, and push each other to continuously improve. The status-quo is kryptonite.
  • Love our tech. Love our customers. Our platform solves a very complex problem in a currently underserved market. While everyone at Forma isn't customer-facing, we're all customer-focused. Maybe even slightly customer-obsessed. ­
  • We are always ready to support and help our customers to identify ways they can unleash the revenue-driving potential of their sales compensation program.
  • What you'll be doing:
  • Own the day-to-day customer relationship, building strong working relationships with senior client stakeholders across a portfolio of customers
  • Act as an architect for a new customer, translating data inputs and required business logic into Forma rule / system logic, commission engine architecture and outputs

Equal opportunity

  • Forma is a proud equal opportunity employer that is committed to creating a diverse and inclusive work environment.
  • equal opportunity employer that is committed to creating a diverse and inclusive work environment.
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This listing is sourced directly from Formaaiinc's careers page and normalized into a canonical job model.