Interface AI

Interface AI

Solutions Architect

San Francisco · Principal

Sponsorship not specifiedDetected 122 days ago
API DevelopmentLLMsAgentic AIAccountingCustomer SuccessVoIPLeadership

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odds of building a lasting career here

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • You'll work directly with Bruce Kim (CTO / Co-Founder), who sets the technical bar and goes deep on the hardest problems, and Srinivas Njay (CEO), who is hands-on daily across product and engineering.
  • We celebrate diversity and are committed to creating an inclusive environment for all employees

Responsibilities

  • Own the end-to-end solution design for assigned strategic enterprise accounts - from initial scoping through integration go-live - treating every architectural decision as one you will have to live with, not hand off.
  • Design and deliver integration architectures that connect interface.ai http://interface.ai's AI platform to a customer's core banking systems (Jack Henry, Fiserv, FIS, Corelation, or equivalent), telephony infrastructure, and contact center stack - accounting for real-world constraints like latency, legacy data models, and compliance requirements, not just demo conditions.
  • Deliver a documented architecture blueprint and integration specification for every engagement before implementation handoff
  • translate complex system designs into clear, customer-ready diagrams and written specs that can be reviewed at both the engineering and executive level.
  • Build reusable integration reference architectures, design documents, and runbooks for the core banking and telephony platforms most common in the customer base - creating assets that scale the team's capacity, not just your own.
  • Deliver a documented architecture blueprint and integration specification for every engagement before implementation handoff; translate complex system designs into clear, customer-ready diagrams and written specs that can be reviewed at both the engineering and executive level.
  • 🤖 Claude Enterprise + frontier AI tools for every employee - build with the best
  • The team is small enough that your judgment shapes everything, and the market is large enough that what you build will matter for a long time.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience demonstrated through a clear body of production integration work.
  • 6-12 years in B2B SaaS or enterprise technology, with at least 3-5 years in a dedicated Solutions Architect, principal engineer, or technical architect role carrying direct ownership of solution design through go-live.
  • Demonstrated career progression from hands-on engineering or integration work - not purely advisory or consulting - into architecture. Has personally built, debugged, and delivered production integrations, not just designed them on slides.
  • Direct integration experience with core banking platforms (Jack Henry, Fiserv, FIS, Corelation, or equivalent) - understands their API design, data models, authentication patterns, and the constraints that arise in real deployments.
  • Telephony and CCaaS integration fluency - has designed or debugged live implementations involving SIP trunking, PSTN routing, IVR handoff patterns, or voice AI engine connectivity (Genesys, Avaya, Five9, NICE, Twilio, or equivalent).
  • Deep understanding of conversational AI and NLU architecture - can speak credibly to intent routing, confidence thresholds, fallback logic, session management, and model improvement pipelines in both technical and executive conversations.
  • Strong cross-functional operating style - works effectively across Sales, Implementation, Customer Success, Product, and Engineering without creating information silos or becoming a bottleneck.
  • Background in financial services technology or another regulated vertical (healthcare, insurance, government) is a strong plus
  • Skilled in using AI and productivity tools - including generative AI for documentation, architecture diagramming, and integration analysis - to move faster without sacrificing the rigor that complex deployments require.

Nice to have

  • familiarity with the compliance posture and change-management constraints of credit unions and community banks accelerates ramp and customer trust.

Benefits

  • 🩺 100% paid health, dental & vision care
  • 💰 401(k) & financial wellness perks
  • 🚇 Commuter benefit
  • 💪 Monthly wellness stipend
  • 🌴 Discretionary PTO + paid parental leave
  • 🧘 Mental health, wellness & family benefits
  • Founding-team-tier equity, top-of-market base, comprehensive benefits, and a modern San Francisco office worth showing up to.

Company info

  • Customers are live, revenue is real, and the mission is one you can explain to your family without a slide deck.
  • diagnose problems at the system level, drive resolution with urgency, and communicate status to customers and internal stakeholders without waiting to be asked.
  • Act as the escalation owner for production integration issues on assigned accounts; diagnose problems at the system level, drive resolution with urgency, and communicate status to customers and internal stakeholders without waiting to be asked.

Equal opportunity

  • equal opportunity employer.
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This listing is sourced directly from Interface AI's careers page and normalized into a canonical job model.