Strada

Performance Management Specialist

US-FL-Tallahassee-3800 Esplanade Way · Contract

Work authorization required$33k-$61kDetected 21 days ago

RecruitingPerformance ManagementCustomer SupportCommunicationCollaborationOrganizational SkillsMicrosoft Office

About the role

Join us on a journey of endless possibilities At Strada, possibility isn't just a promise - it's the foundation of everything we do.
We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
Strada is a people, payroll, and technology leader simplifying international workforce management.

System & Requisition Support
Customer & Phone Support
Provide clear, professional, and solution support.
Document inquiries and resolutions accurately within appropriate systems.
Partner with internal teams to resolve escalated or complex cases.
Maintain flexibility to support business critical periods and changing priorities.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
We believe that embracing differences strengthens our teams and drives innovation and success.
Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

High School Diploma or equivalent required.
Experience using Microsoft Office tools, including Word and Excel.
Ability to learn and navigate multiple systems efficiently.
Ability to adapt in a fast-paced, process-driven environment.
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Background in recruiting or talent acquisition (preferred but not required).
Experience supporting hiring managers or HR teams.
Call center or service center experience.
Care About Our Work - We understand that what we do impacts millions, and we have a responsibility to get it right.

Process employee movements and updates in accordance with agency guidelines.
Ensure accuracy and timeliness in system transactions and documentation.
Assist hiring managers with system navigation and requisition related inquiries.
Provide guidance on applicant processing and performance management workflows.
Utilize multiple systems daily to complete transactions and resolve issues.

Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography.
Bonus and/or incentive eligibility are determined by role and level.
Salary Pay Range

At Strada, we support your whole self-offering a range of benefits for your health, wellbeing, finances, and future.
These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Anticipate Customer Needs - We stay ahead of trends so our customers can grow and succeed.
Own the Outcome - We take responsibility for delivering excellence and ensuring things get done right.
Challenge Ourselves to Work Smarter - We move faster than the world around us to drive change and accomplish more.
Empower Each Other to Solve Problems - We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

Strada is committed to a diverse workforce and is an affirmative action employer.
Our commitment to Diversity and Inclusion
Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics.
Applicants may request reasonable accommodation by contacting their recruiter.

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

This listing is sourced directly from Strada's careers page and normalized into a canonical job model.