VTS
Client Success Representative
New York, New York, United States
Sponsorship not specified$75k-$90kDetected 58 days ago
LeadershipCollaboration
About the role
- As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our future.
- At VTS, you'll be joining a high-impact, AI-augmented CS team that's rethinking how modern client success is done.
Responsibilities
- You thrive on structure, love hitting goals, and get fired up by being part of a team that's building something big.
Skills
- Client Success is the front line of VTS's retention engine.
- Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. **
- Be quickly trained in world-class SaaS CS techniques and real estate fluency.
- See a clear path for promotion to Client Success Manager roles and beyond. Our top CSMs and leaders started in this seat.
- Form relationships with senior decision makers, asset managers and brokers at the top commercial real estate firms across the country.
Compensation
- At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team.
- The base salary is market-driven at the time of offer and is based on tier 1 market data.
- The salary for this role will range between $60,000 and $70,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.
- There is a commission structure for the position that will bring the OTE (on target earnings) to $75,000 - $90,000 depending on the base salary agreed upon and achievement to goals.
- We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
- The more inclusive we are, the better our work will be.
Benefits
- Bonus if it's in CRE, SaaS, or sales but your mindset and hustle matter most.
- VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan.
- Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!
- Benefit from a culture that promotes new learning.
- VTS offers an education stipend to all employees!
Equal opportunity
- EEO Guidelines
- VTS embraces diversity and equal opportunity in a serious way.
- All your information will be kept confidential according to EEO guidelines.
This listing is sourced directly from VTS's careers page and normalized into a canonical job model.