GoodVets
Hospital Operations Manager
GoodVets West Surprise - Surprise, AZ
Sponsorship not specifiedDetected 4 days ago
AccountingPerformance ManagementCustomer SupportLeadershipCollaborationProblem SolvingMentoring
About the role
- As our Hospital Operations Manager, you'll be the operational heartbeat of the hospital.
- You'll run day-to-day, ensuring your team meets and exceeds performance, financial, and client-experience targets.
Responsibilities
- Lead all daily hospital operations
- Create and maintain accurate work schedules
- Monitor inventory, manage ordering, and maintain cost control
- Support doctors, staff, and clients with clarity, speed, and professionalism
- Operational Excellence: Ability to execute and enforce protocols, manage appointment flow, oversee inventory, and balance hands-on tasks with leadership responsibilities
- Client Relations: Maintains a top-tier client experience and proactively resolves issues
- Team Leadership: Hires and develops high-performing teams
- Culture & Growth: Builds a positive, results-driven environment and rewards excellence
- Team Leadership: Hires and develops high-performing teams; models accountability and professionalism
- Technical Support: Strong veterinary technician skillset; able to model technical and patient-care excellence
Requirements
- Demonstrated ability to communicate clearly and effectively with hospital and corporate teams and the confidence to make important decisions.
Nice to have
- Three plus years in veterinary medicine with progressive responsibilities, technician background strongly preferred
Compensation
- A strong base salary with a generous annual performance-based bonus-because we believe in rewarding the leaders who drive our success.
Benefits
- Comprehensive medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage.
- 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals.
- Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance.
- Competitive Compensation: A strong base salary with a generous annual performance-based bonus-because we believe in rewarding the leaders who drive our success.
Company info
- GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents.
- The Opportunity:
- As our Hospital Operations Manager, you'll be the operational heartbeat of the hospital. You'll run day-to-day, ensuring your team meets and exceeds performance, financial, and client-experience targets. From staffing and scheduling to inventory, compliance, and reporting, you're the leader who makes the hospital run smoothly with a culture that attracts top talent and delivers exceptional veterinary care and patient experiences.
- A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals.
- GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care.
- We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents.
- From staffing and scheduling to inventory, compliance, and reporting, you're the leader who makes the hospital run smoothly with a culture that attracts top talent and delivers exceptional veterinary care and patient experiences.
- Ensure compliance with all operating standards and requirements
- Hire, train, and onboard new team members-setting the bar for performance and culture
- Prepare monthly reports on hospital performance, staffing needs, margins, and trends
- Conduct performance reviews and provide coaching for growth
- Our Hospital Managers Bring:
- Builds a positive, results-driven environment and rewards excellence
- Be part of a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small.
- Ready to take the next step in your career?
- Join a company that invests in you and your future.
- At GoodVets, you're not just managing a hospital-you're shaping the standard for veterinary care.
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This listing is sourced directly from GoodVets's careers page and normalized into a canonical job model.