National Life Insurance Company
Strategic Operations Analyst Intern - Summer 2027
Addison, TX; Montpelier, VT · Intern · Internship
Work authorization required$19k-$28kDetected 15 hours ago
Data AnalysisStatisticsExcelVendor ManagementIntellectual PropertyCustomer SupportLeadershipCommunicationProblem SolvingCritical ThinkingMentoringUnderwriting
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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from this employer's Department of Labor filings
Files H-1B transfers
1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
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About the role
- This role will help leaders better understand how work is being completed, how resources are being utilized, where performance is improving or declining, and where operational adjustments may be needed.
- The intern will work across workflow performance, service-level results, BPO effectiveness, production trends, and vendor execution.
- They will analyze data, identify meaningful trends or outliers, and help turn findings into practical recommendations that improve operational consistency, SLA adherence, and overall business performance.
Responsibilities
- Support BPO performance analysis by evaluating productivity, quality, SLA adherence, workload ownership, and the percentage of overall NB/UW work being completed by BPO teams, helping quantify the operational value and capacity gained through the partnership.
- Develop dashboards, summaries, and other reporting that turn complex data into clear insights for operational and senior leadership.
- Partner with leaders across the organization to investigate performance gaps, identify opportunities for process or workflow improvement, and provide recommendations that support stronger SLA adherence and more consistent execution.
- The Strategic Operations Analyst Intern will support New Business and Underwriting strategic initiatives by translating operational, BPO, and vendor performance data into actionable business insights.
- Each company of National Life Group is solely responsible for its own financial condition and contractual obligations.
Requirements
- Pursuing a degree in Statistics, Business Administration, Finance, Data Analytics or a related field
- AI Proficiency Expectations:
- Strong analytical and problem-solving skills
- Strong Microsoft Excel skills
- Strong written and verbal communication skills
- Ability to work independently while collaborating with operational leaders and cross-functional partners
- At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises, while remaining a relationship-driven business where our people are our greatest strength.
- All associates are expected to:
- Leverage approved AI tools, where appropriate, to improve efficiency, quality and impact of their work.
- Stay curious and open to new AI-enabled ways or working
- Exercise sound judgement by reviewing and validating AI-generated content
- Maintain accountability for the accuracy, quality, fairness and integrity of work products by adhering to National Life's AI guiding principles
Compensation
- The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors.
- The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.
- Additional Compensation and Benefits.
- The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.
- The successful candidate may also be eligible to participate in National Life's discretionary annual incentive programs, subject to the rules governing such programs.
- If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.
Benefits
- Learning Opportunities throughout the program
- National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates.
- Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York.
- Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company.
Company info
- Our mission extends beyond the insurance and annuities policies that we offer.
- We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good.
- Hourly Pay Range $19 - $28 USD National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT - founded in 1848, Life Insurance Company of the Southwest, Addison, TX - chartered in 1955, and their affiliates.
- We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.
Visa & Work Authorization
- Please note that we do not offer visa sponsorship for this position.
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This listing is sourced directly from National Life Insurance Company's careers page and normalized into a canonical job model.